B-Brain
Brackwell Freight Ltd logo

Brackwell Freight Ltd

At risk£44kRenews 1 Dec 26Proposal · £50k/yr
made from

AI facts

Current to 14 Oct 26

Brackwell Freight Ltd holds a Growth order form signed 1 Dec 2025 at £44k a year for 40 users, running to 30 Nov 2026. Active users went from 23 in May 2026 to 14 in September 2026 (-39%), and questions asked from 520 to 190 (-63%). The renewal on 1 Dec 2026 is open, with Tom Ashdown's unsigned 2 Oct 2026 proposal at £50k (13.6%). Two CRM records carry £88k against £44k contracted.

Read from 53 calls · 98 email threads · 29 tickets · 5 news items · 4 deals · 6 people · 28 documents, newest 2 Oct 26

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Profile

Updated 9 Oct 26
  • IndustryLogisticsSource: CRM company record
  • Websitebrackwellfreight.exampleSource: CRM company record
  • CountryUnited KingdomSource: CRM company record · CRM code GB · Region UK
  • HQ cityManchesterSource: CRM company record
  • Size900 employeesSource: CRM company record
  • CRM ownerTom AshdownSource: CRM company record · Account Executive · CSM Marcus Bell
  • Customer since1 Dec 2023Source: first executed order form ctr_002_01, signed 17 Nov 2023 · Starter tier · In the CRM since 4 Sep 2023
  • TypeCustomerdiffersSource: contracts and invoices (signals) · CRM stage customer · 2 CRM records (org_002, org_002_dup) · The sources disagree
  • StateAt riskSource: AI assessment · Written 14 Oct 2026
CRMmade from

AI opinion

Current to 14 Oct 26

At risk: the renewal is 53 days away at a 13.6% rise while active users and questions keep falling. Liam Doherty, the champion, left in June 2026 and Gareth Whitlam rejects any increase. A right-sized renewal with a value case is the opportunity.

SignalsBrackwell Freight Ltd / BB-Demo – Check InBrackwell Freight Ltd / BB-Demo – QbrBrackwell Freight Ltd / BB-Demo – Check InBrackwell Freight Ltd

AI · claude-opus-5-5 · 14 Oct 2026

AImade from

Key facts

Updated 9 Oct 26
  • Contracted ARR£44,000differsSource: executed order form ctr_002_03, 1 Dec 2025 to 30 Nov 2026 · CRM £88,000 over 2 CRM records (org_002, org_002_dup) · Invoiced run rate £44,000 · As of 9 Oct 2026 · The sources disagree
  • Next renewal1 Dec 2026Basis: order form ctr_002_03 ends 30 Nov 2026 · In 53 days · Renewal price £50,000 (+13.6%) · list price of the tier on the renewal date (price book); v1 prices and first-term discounts end at renewal
  • Term1 Dec 2025 to 30 Nov 2026Source: order form ctr_002_03 (renewal), signed 1 Dec 2025 · Billed annually · 40 seats, 8 connectors
  • TierGrowthSource: the current order form
  • Open dealProposal · £50,000Source: CRM deal Brackwell Freight Ltd – Renewal · renewal deal · Expected close 1 Dec 2026 · Owner Tom Ashdown
  • Last contact1 Oct 2026Email: Follow-up from our QBR conversation · 8 days before 9 Oct 2026
  • Tenanteu-west-1Source: product analytics, reporting since Dec 2023 · 7 connectors configured
  • Licensed seats4014 active users in Sep 2026 · Order form ctr_002_03: 40 seats
Computedmade from

Next step

Current to 14 Oct 26
What
Tom Ashdown sends Gareth Whitlam a written line-by-line breakdown of the £50k renewal, with options at the size Brackwell actually uses, before the 12 Oct 2026 renewal call. at_risk_save
Who
Tom Ashdown Tom Ashdown
When
This week by 9 Oct 2026
Why
Tom Ashdown sends Gareth Whitlam the line-by-line breakdown of the £50k renewal, with right-sized options, before the 12 Oct 2026 call. Gareth rejects any increase he cannot justify, and usage has fallen to 14 active users against 40 licensed.

AI · claude-opus-5-5 · 14 Oct 2026

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The story

Current to 14 Oct 26
At risk

At risk: Brackwell Freight's Growth renewal on 1 Dec 2026 at £50k against £44k (13.6%) meets active users down from 23 to 14, a departed champion and a Finance Director who rejects any increase. Invoices are paid, so the risk is value.

At risk: Brackwell Freight Ltd holds a Growth order form at £44k a year, running 1 Dec 2025 to 30 Nov 2026. Tom Ashdown's unsigned 2 Oct 2026 proposal prices the 1 Dec 2026 renewal at £50k (13.6%).

Active users fell from 23 in May 2026 to 14 in September 2026 (-39%), and questions from 520 to 190 (-63%). Liam Doherty, the champion with 41% of questions, left in June 2026; Mark Siddall asks 30% and Aisha Rahman is sole admin.

Finance Director Gareth Whitlam will not agree any increase without a line-by-line reason. Invoices are paid within terms, so the risk is value, not money.

Tom Ashdown sends Gareth the written breakdown of the £50k renewal, with right-sized options, by 9 Oct 2026. Renewal calls are booked for 12 Oct 2026 and 13 Oct 2026.

AI · claude-opus-5-5 · 14 Oct 2026

AImade from

ARR journey

Updated 9 Oct 26
Updated 09 Oct 26
CSV
Contracted ARRInvoiced ARR
£0k£25k£50kMar 24Sep 24Mar 25Sep 25Mar 26Sep 26newexpansion£44k£44kDec 23: Contracted ARR £19,500; Invoiced ARR £19,500Jan 24: Contracted ARR £19,500; Invoiced ARR £19,500Feb 24: Contracted ARR £19,500; Invoiced ARR £19,500Mar 24: Contracted ARR £19,500; Invoiced ARR £19,500Apr 24: Contracted ARR £19,500; Invoiced ARR £19,500May 24: Contracted ARR £19,500; Invoiced ARR £19,500Jun 24: Contracted ARR £19,500; Invoiced ARR £19,500Jul 24: Contracted ARR £19,500; Invoiced ARR £19,500Aug 24: Contracted ARR £19,500; Invoiced ARR £19,500Sep 24: Contracted ARR £19,500; Invoiced ARR £19,500Oct 24: Contracted ARR £19,500; Invoiced ARR £19,500Nov 24: Contracted ARR £19,500; Invoiced ARR £19,500Dec 24: Contracted ARR £44,000; Invoiced ARR £44,000Jan 25: Contracted ARR £44,000; Invoiced ARR £44,000Feb 25: Contracted ARR £44,000; Invoiced ARR £44,000Mar 25: Contracted ARR £44,000; Invoiced ARR £44,000Apr 25: Contracted ARR £44,000; Invoiced ARR £44,000May 25: Contracted ARR £44,000; Invoiced ARR £44,000Jun 25: Contracted ARR £44,000; Invoiced ARR £44,000Jul 25: Contracted ARR £44,000; Invoiced ARR £44,000Aug 25: Contracted ARR £44,000; Invoiced ARR £44,000Sep 25: Contracted ARR £44,000; Invoiced ARR £44,000Oct 25: Contracted ARR £44,000; Invoiced ARR £44,000Nov 25: Contracted ARR £44,000; Invoiced ARR £44,000Dec 25: Contracted ARR £44,000; Invoiced ARR £44,000Jan 26: Contracted ARR £44,000; Invoiced ARR £44,000Feb 26: Contracted ARR £44,000; Invoiced ARR £44,000Mar 26: Contracted ARR £44,000; Invoiced ARR £44,000Apr 26: Contracted ARR £44,000; Invoiced ARR £44,000May 26: Contracted ARR £44,000; Invoiced ARR £44,000Jun 26: Contracted ARR £44,000; Invoiced ARR £44,000Jul 26: Contracted ARR £44,000; Invoiced ARR £44,000Aug 26: Contracted ARR £44,000; Invoiced ARR £44,000Sep 26: Contracted ARR £44,000; Invoiced ARR £44,000

One point per month; the dot and figure at the right end are the latest value. Dashed upright lines mark dated events. Latest (Sep 26): Contracted ARR £44k; Invoiced ARR £44k. Invoiced ARR matches Contracted ARR in every month, so it is drawn dashed over it. Basis: accounting system, facts.arr_monthly:org_002.

Show the figures as a table
MonthContracted ARRInvoiced ARR
Dec 23£19,500£19,500
Jan 24£19,500£19,500
Feb 24£19,500£19,500
Mar 24£19,500£19,500
Apr 24£19,500£19,500
May 24£19,500£19,500
Jun 24£19,500£19,500
Jul 24£19,500£19,500
Aug 24£19,500£19,500
Sep 24£19,500£19,500
Oct 24£19,500£19,500
Nov 24£19,500£19,500
Dec 24£44,000£44,000
Jan 25£44,000£44,000
Feb 25£44,000£44,000
Mar 25£44,000£44,000
Apr 25£44,000£44,000
May 25£44,000£44,000
Jun 25£44,000£44,000
Jul 25£44,000£44,000
Aug 25£44,000£44,000
Sep 25£44,000£44,000
Oct 25£44,000£44,000
Nov 25£44,000£44,000
Dec 25£44,000£44,000
Jan 26£44,000£44,000
Feb 26£44,000£44,000
Mar 26£44,000£44,000
Apr 26£44,000£44,000
May 26£44,000£44,000
Jun 26£44,000£44,000
Jul 26£44,000£44,000
Aug 26£44,000£44,000
Sep 26£44,000£44,000
Accountingmade from

Platform usage

Updated 9 Oct 26
Active users · Sep 26
14down 7 vs 3 months earlierof 40 included on the tier
Questions asked · Sep 26
190down 248 vs 3 months earlier
Connectors configured · Sep 26
7level vs 3 months earlierof 8 included on the tier
Active admins · Sep 26
1down 1 vs 3 months earlier
Data volume · Sep 26
19.3 GBdown 9.7 GB vs 3 months earlier
Active users and questions · monthlyUpdated 09 Oct 26
CSV
Left axisActive usersLicensed seatsIncluded users (40)Right axisQuestions asked
0020600401,200Jan 24May 24Sep 24Jan 25May 25Sep 25Jan 26May 26Sep 26champion leftrecords indexed flat 30dIncluded users (40)4014190Dec 23: Active users 3; Licensed seats 15; Questions asked 42Jan 24: Active users 7; Licensed seats 15; Questions asked 241Feb 24: Active users 8; Licensed seats 15; Questions asked 310Mar 24: Active users 9; Licensed seats 15; Questions asked 306Apr 24: Active users 10; Licensed seats 15; Questions asked 340May 24: Active users 13; Licensed seats 15; Questions asked 405Jun 24: Active users 15; Licensed seats 15; Questions asked 492Jul 24: Active users 18; Licensed seats 15; Questions asked 702Aug 24: Active users 21; Licensed seats 15; Questions asked 422Sep 24: Active users 23; Licensed seats 15; Questions asked 786Oct 24: Active users 26; Licensed seats 15; Questions asked 978Nov 24: Active users 26; Licensed seats 15; Questions asked 939Dec 24: Active users 28; Licensed seats 40; Questions asked 811Jan 25: Active users 28; Licensed seats 40; Questions asked 1,063Feb 25: Active users 28; Licensed seats 40; Questions asked 1,017Mar 25: Active users 28; Licensed seats 40; Questions asked 1,072Apr 25: Active users 28; Licensed seats 40; Questions asked 1,007May 25: Active users 28; Licensed seats 40; Questions asked 975Jun 25: Active users 28; Licensed seats 40; Questions asked 1,045Jul 25: Active users 28; Licensed seats 40; Questions asked 1,118Aug 25: Active users 28; Licensed seats 40; Questions asked 633Sep 25: Active users 28; Licensed seats 40; Questions asked 1,032Oct 25: Active users 28; Licensed seats 40; Questions asked 1,189Nov 25: Active users 28; Licensed seats 40; Questions asked 1,064Dec 25: Active users 28; Licensed seats 40; Questions asked 806Jan 26: Active users 28; Licensed seats 40; Questions asked 990Feb 26: Active users 28; Licensed seats 40; Questions asked 1,012Mar 26: Active users 28; Licensed seats 40; Questions asked 1,039Apr 26: Active users 29; Licensed seats 40; Questions asked 1,012May 26: Active users 23; Licensed seats 40; Questions asked 520Jun 26: Active users 21; Licensed seats 40; Questions asked 438Jul 26: Active users 18; Licensed seats 40; Questions asked 355Aug 26: Active users 16; Licensed seats 40; Questions asked 272Sep 26: Active users 14; Licensed seats 40; Questions asked 190

Questions asked are read on the right axis, on their own scale, and users on the left: questions run to thousands a month where users run to hundreds. The dotted line is the allowance. Dashed upright lines mark dated events. Latest (Sep 26): Active users 14; Licensed seats 40; Questions asked 190. Basis: product usage, facts.usage_monthly:org_002, signals:org_002.

Show the figures as a table
MonthActive usersLicensed seatsQuestions asked
Dec 2331542
Jan 24715241
Feb 24815310
Mar 24915306
Apr 241015340
May 241315405
Jun 241515492
Jul 241815702
Aug 242115422
Sep 242315786
Oct 242615978
Nov 242615939
Dec 242840811
Jan 2528401,063
Feb 2528401,017
Mar 2528401,072
Apr 2528401,007
May 252840975
Jun 2528401,045
Jul 2528401,118
Aug 252840633
Sep 2528401,032
Oct 2528401,189
Nov 2528401,064
Dec 252840806
Jan 262840990
Feb 2628401,012
Mar 2628401,039
Apr 2629401,012
May 262340520
Jun 262140438
Jul 261840355
Aug 261640272
Sep 261440190
Connectors, admins and data volume · monthlyUpdated 09 Oct 26
CSV
Left axisConnectors configuredActive adminsIncluded connectors (8)Right axisData volume
00.0 GB415.0 GB830.0 GBMar 24Aug 24Jan 25Jun 25Nov 25Apr 26Sep 26Included connectors (8)719.3 GB1Dec 23: Connectors configured 2; Active admins 2; Data volume 3.47 GBJan 24: Connectors configured 2; Active admins 2; Data volume 3.54 GBFeb 24: Connectors configured 2; Active admins 2; Data volume 3.60 GBMar 24: Connectors configured 3; Active admins 2; Data volume 5.51 GBApr 24: Connectors configured 3; Active admins 2; Data volume 5.97 GBMay 24: Connectors configured 3; Active admins 2; Data volume 7.50 GBJun 24: Connectors configured 4; Active admins 2; Data volume 11.64 GBJul 24: Connectors configured 4; Active admins 2; Data volume 11.85 GBAug 24: Connectors configured 4; Active admins 2; Data volume 12.06 GBSep 24: Connectors configured 4; Active admins 2; Data volume 12.27 GBOct 24: Connectors configured 4; Active admins 2; Data volume 12.48 GBNov 24: Connectors configured 4; Active admins 2; Data volume 12.68 GBDec 24: Connectors configured 6; Active admins 2; Data volume 19.34 GBJan 25: Connectors configured 7; Active admins 2; Data volume 22.93 GBFeb 25: Connectors configured 7; Active admins 2; Data volume 23.26 GBMar 25: Connectors configured 7; Active admins 2; Data volume 23.63 GBApr 25: Connectors configured 7; Active admins 2; Data volume 23.99 GBMay 25: Connectors configured 7; Active admins 2; Data volume 24.36 GBJun 25: Connectors configured 7; Active admins 2; Data volume 24.71 GBJul 25: Connectors configured 7; Active admins 2; Data volume 25.08 GBAug 25: Connectors configured 7; Active admins 2; Data volume 25.45 GBSep 25: Connectors configured 7; Active admins 2; Data volume 25.81 GBOct 25: Connectors configured 7; Active admins 2; Data volume 26.18 GBNov 25: Connectors configured 7; Active admins 2; Data volume 26.53 GBDec 25: Connectors configured 7; Active admins 2; Data volume 26.90 GBJan 26: Connectors configured 7; Active admins 2; Data volume 27.27 GBFeb 26: Connectors configured 7; Active admins 2; Data volume 27.60 GBMar 26: Connectors configured 7; Active admins 2; Data volume 27.97 GBApr 26: Connectors configured 7; Active admins 2; Data volume 28.33 GBMay 26: Connectors configured 7; Active admins 2; Data volume 28.70 GBJun 26: Connectors configured 7; Active admins 2; Data volume 29.06 GBJul 26: Connectors configured 7; Active admins 2; Data volume 29.43 GBAug 26: Connectors configured 7; Active admins 1; Data volume 27.76 GBSep 26: Connectors configured 7; Active admins 1; Data volume 19.34 GB

Data volume is read on the right axis, in GB, and connectors and admins on the left, as counts: one scale would flatten the counts. The dotted line is the allowance. Latest (Sep 26): Connectors configured 7; Active admins 1; Data volume 19.3 GB. Basis: product usage, facts.usage_monthly:org_002, signals:org_002.

Show the figures as a table
MonthConnectors configuredActive adminsData volume
Dec 23223.47 GB
Jan 24223.54 GB
Feb 24223.60 GB
Mar 24325.51 GB
Apr 24325.97 GB
May 24327.50 GB
Jun 244211.64 GB
Jul 244211.85 GB
Aug 244212.06 GB
Sep 244212.27 GB
Oct 244212.48 GB
Nov 244212.68 GB
Dec 246219.34 GB
Jan 257222.93 GB
Feb 257223.26 GB
Mar 257223.63 GB
Apr 257223.99 GB
May 257224.36 GB
Jun 257224.71 GB
Jul 257225.08 GB
Aug 257225.45 GB
Sep 257225.81 GB
Oct 257226.18 GB
Nov 257226.53 GB
Dec 257226.90 GB
Jan 267227.27 GB
Feb 267227.60 GB
Mar 267227.97 GB
Apr 267228.33 GB
May 267228.70 GB
Jun 267229.06 GB
Jul 267229.43 GB
Aug 267127.76 GB
Sep 267119.34 GB
Usagemade from

Documents

Updated 9 Oct 26

28 documents in 6 folders; 5 drafts hang on their executed paper. All documents

  • commercial
  • delivery
  • presales

Size is importance: state 40%, category 20%, recency 25% (18-month half-life on the as-of date) and usage 15%. There are no view counts: usage means how many of our own analyses cite the document, saturating at 5. A draft hangs on the executed or issued document it drafts for, in the same folder. A draft with nothing executed behind it stays a small leaf on its own.

Folders and documents as a list
Documentsmade from

Open deals

DealStageAmountClose
Brackwell Freight Ltd – Renewalproposal£50,0001 Dec 2026
CRMmade from

Open tickets

Not yet analysedNo open tickets.
Helpdeskmade from

Activity

CRMmade from

Contacts

CRMmade from

Evidence trail

Updated 9 Oct 26
Key
  • Source rows
  • Raw things
  • People
  • Organisation
  • Organisation AI
  • Pages
  • AI-written record (ring)
  • not yet analysed
  • belongs to the organisation (one line per group)
  • Size: how many records a group holds

Brackwell Freight Ltd's pages are written from 5 organisation-level AI texts (assessment / next steps) and 1 narrative-level AI text, which in turn draw on 213 AI summaries of 221 raw things (calls, tickets, emails, news), 6 people (6 with an AI write-up) and 7 staff (0 with an AI write-up), shown on 20 pages. 1 AI record in this trail is not yet analysed.

The trail as a list (block, record, entity, raw row)
  • Activity page block
  • AI opinion page block
    • Brackwell Freight at risk AI record
      • Brackwell Freight Ltd – New entity
        • Brackwell Freight Ltd entity
          • accounting/customers.csv org_002 raw row
          • crm/companies.csv org_002 raw row
          • crm/companies.csv org_002_dup raw row
          • product_analytics/tenants.csv org_002 raw row
        • contracts/order_form_lines.csv ctr_002_01:1 raw row
        • contracts/order_form_lines.csv ctr_002_01:2 raw row
        • contracts/order_forms.csv ctr_002_01 raw row
        • crm/deal_line_items.csv deal_002_01:1 raw row
        • crm/deal_line_items.csv deal_002_01:2 raw row
        • +7 more
      • Brackwell Freight Ltd – Expansion entity
        • Brackwell Freight Ltd entity
          • accounting/customers.csv org_002 raw row
          • crm/companies.csv org_002 raw row
          • crm/companies.csv org_002_dup raw row
          • product_analytics/tenants.csv org_002 raw row
        • contracts/order_form_lines.csv ctr_002_02:1 raw row
        • contracts/order_forms.csv ctr_002_02 raw row
        • crm/deal_line_items.csv deal_002_02:1 raw row
        • crm/deal_stage_history.csv deal_002_02:1 raw row
        • crm/deal_stage_history.csv deal_002_02:2 raw row
        • +3 more
      • Brackwell Freight Ltd – Renewal entity
        • Brackwell Freight Ltd entity
          • accounting/customers.csv org_002 raw row
          • crm/companies.csv org_002 raw row
          • crm/companies.csv org_002_dup raw row
          • product_analytics/tenants.csv org_002 raw row
        • contracts/order_form_lines.csv ctr_002_03:1 raw row
        • contracts/order_forms.csv ctr_002_03 raw row
        • crm/deal_line_items.csv deal_002_03:1 raw row
        • crm/deal_stage_history.csv deal_002_03:1 raw row
        • crm/deal_stage_history.csv deal_002_03:2 raw row
        • +3 more
      • Brackwell Freight Ltd – Renewal entity
        • Brackwell Freight Ltd entity
          • accounting/customers.csv org_002 raw row
          • crm/companies.csv org_002 raw row
          • crm/companies.csv org_002_dup raw row
          • product_analytics/tenants.csv org_002 raw row
        • crm/deal_line_items.csv deal_002_04:1 raw row
        • crm/deal_stage_history.csv deal_002_04:1 raw row
        • crm/deal_stage_history.csv deal_002_04:2 raw row
        • crm/deals.csv deal_002_04 raw row
      • Brackwell Freight: Growth term, renewal open AI record
      • INV-002-0001 entity
        • Brackwell Freight Ltd entity
          • accounting/customers.csv org_002 raw row
          • crm/companies.csv org_002 raw row
          • crm/companies.csv org_002_dup raw row
          • product_analytics/tenants.csv org_002 raw row
        • accounting/invoice_lines.csv inv_002_001:1 raw row
        • accounting/invoices.csv inv_002_001 raw row
        • accounting/payments.csv pay_002_001 raw row
      • +83 more
  • ARR journey page block
    • facts.arr_monthly:org_002 facts table
      • Brackwell Freight Ltd – New entity
        • Brackwell Freight Ltd entity
          • accounting/customers.csv org_002 raw row
          • crm/companies.csv org_002 raw row
          • crm/companies.csv org_002_dup raw row
          • product_analytics/tenants.csv org_002 raw row
        • contracts/order_form_lines.csv ctr_002_01:1 raw row
        • contracts/order_form_lines.csv ctr_002_01:2 raw row
        • contracts/order_forms.csv ctr_002_01 raw row
        • crm/deal_line_items.csv deal_002_01:1 raw row
        • crm/deal_line_items.csv deal_002_01:2 raw row
        • +7 more
      • Brackwell Freight Ltd – Expansion entity
        • Brackwell Freight Ltd entity
          • accounting/customers.csv org_002 raw row
          • crm/companies.csv org_002 raw row
          • crm/companies.csv org_002_dup raw row
          • product_analytics/tenants.csv org_002 raw row
        • contracts/order_form_lines.csv ctr_002_02:1 raw row
        • contracts/order_forms.csv ctr_002_02 raw row
        • crm/deal_line_items.csv deal_002_02:1 raw row
        • crm/deal_stage_history.csv deal_002_02:1 raw row
        • crm/deal_stage_history.csv deal_002_02:2 raw row
        • +3 more
      • Brackwell Freight Ltd – Renewal entity
        • Brackwell Freight Ltd entity
          • accounting/customers.csv org_002 raw row
          • crm/companies.csv org_002 raw row
          • crm/companies.csv org_002_dup raw row
          • product_analytics/tenants.csv org_002 raw row
        • contracts/order_form_lines.csv ctr_002_03:1 raw row
        • contracts/order_forms.csv ctr_002_03 raw row
        • crm/deal_line_items.csv deal_002_03:1 raw row
        • crm/deal_stage_history.csv deal_002_03:1 raw row
        • crm/deal_stage_history.csv deal_002_03:2 raw row
        • +3 more
      • Brackwell Freight Ltd – Renewal entity
        • Brackwell Freight Ltd entity
          • accounting/customers.csv org_002 raw row
          • crm/companies.csv org_002 raw row
          • crm/companies.csv org_002_dup raw row
          • product_analytics/tenants.csv org_002 raw row
        • crm/deal_line_items.csv deal_002_04:1 raw row
        • crm/deal_stage_history.csv deal_002_04:1 raw row
        • crm/deal_stage_history.csv deal_002_04:2 raw row
        • crm/deals.csv deal_002_04 raw row
      • INV-002-0001 entity
        • Brackwell Freight Ltd entity
          • accounting/customers.csv org_002 raw row
          • crm/companies.csv org_002 raw row
          • crm/companies.csv org_002_dup raw row
          • product_analytics/tenants.csv org_002 raw row
        • accounting/invoice_lines.csv inv_002_001:1 raw row
        • accounting/invoices.csv inv_002_001 raw row
        • accounting/payments.csv pay_002_001 raw row
      • INV-002-0002 entity
        • Brackwell Freight Ltd entity
          • accounting/customers.csv org_002 raw row
          • crm/companies.csv org_002 raw row
          • crm/companies.csv org_002_dup raw row
          • product_analytics/tenants.csv org_002 raw row
        • accounting/invoice_lines.csv inv_002_002:1 raw row
        • accounting/invoices.csv inv_002_002 raw row
        • accounting/payments.csv pay_002_002 raw row
      • +2 more
  • AI facts page block
    • Brackwell Freight at risk AI record
      • Brackwell Freight Ltd – New entity
        • Brackwell Freight Ltd entity
          • accounting/customers.csv org_002 raw row
          • crm/companies.csv org_002 raw row
          • crm/companies.csv org_002_dup raw row
          • product_analytics/tenants.csv org_002 raw row
        • contracts/order_form_lines.csv ctr_002_01:1 raw row
        • contracts/order_form_lines.csv ctr_002_01:2 raw row
        • contracts/order_forms.csv ctr_002_01 raw row
        • crm/deal_line_items.csv deal_002_01:1 raw row
        • crm/deal_line_items.csv deal_002_01:2 raw row
        • +7 more
      • Brackwell Freight Ltd – Expansion entity
        • Brackwell Freight Ltd entity
          • accounting/customers.csv org_002 raw row
          • crm/companies.csv org_002 raw row
          • crm/companies.csv org_002_dup raw row
          • product_analytics/tenants.csv org_002 raw row
        • contracts/order_form_lines.csv ctr_002_02:1 raw row
        • contracts/order_forms.csv ctr_002_02 raw row
        • crm/deal_line_items.csv deal_002_02:1 raw row
        • crm/deal_stage_history.csv deal_002_02:1 raw row
        • crm/deal_stage_history.csv deal_002_02:2 raw row
        • +3 more
      • Brackwell Freight Ltd – Renewal entity
        • Brackwell Freight Ltd entity
          • accounting/customers.csv org_002 raw row
          • crm/companies.csv org_002 raw row
          • crm/companies.csv org_002_dup raw row
          • product_analytics/tenants.csv org_002 raw row
        • contracts/order_form_lines.csv ctr_002_03:1 raw row
        • contracts/order_forms.csv ctr_002_03 raw row
        • crm/deal_line_items.csv deal_002_03:1 raw row
        • crm/deal_stage_history.csv deal_002_03:1 raw row
        • crm/deal_stage_history.csv deal_002_03:2 raw row
        • +3 more
      • Brackwell Freight Ltd – Renewal entity
        • Brackwell Freight Ltd entity
          • accounting/customers.csv org_002 raw row
          • crm/companies.csv org_002 raw row
          • crm/companies.csv org_002_dup raw row
          • product_analytics/tenants.csv org_002 raw row
        • crm/deal_line_items.csv deal_002_04:1 raw row
        • crm/deal_stage_history.csv deal_002_04:1 raw row
        • crm/deal_stage_history.csv deal_002_04:2 raw row
        • crm/deals.csv deal_002_04 raw row
      • Brackwell Freight: Growth term, renewal open AI record
      • INV-002-0001 entity
        • Brackwell Freight Ltd entity
          • accounting/customers.csv org_002 raw row
          • crm/companies.csv org_002 raw row
          • crm/companies.csv org_002_dup raw row
          • product_analytics/tenants.csv org_002 raw row
        • accounting/invoice_lines.csv inv_002_001:1 raw row
        • accounting/invoices.csv inv_002_001 raw row
        • accounting/payments.csv pay_002_001 raw row
      • +83 more
  • Contacts page block
  • Open deals page block
    • Documents page block
      • +22 more
    • hero page block
      • Key facts page block
        • Evidence trail page block
          • The story page block
            • Next step page block
              • Open tickets (not yet analysed) page block
                • Profile page block
                  • Sources page block
                    • Platform usage page block
                      Computedmade from
                      Sources AI · Accounting · Calls · Contracts · CRM · Documents · Events · Support · Email · Web · Usage
                      made from

                      BB-Demo is a fictional company; every organisation and person here is invented. B-Brain is the tool. Built by site/build_site.py from the site tree, data as of Fri 9 Oct 2026. Help & Support

                      Help & Support

                      Open as a page

                      Help & Support

                      B-Brain is one place to read everything the company knows about its customers: the CRM, calls, emails, support tickets, product usage, invoices, documents, news and HR. Every page is built from those systems and the data is current to Fri 9 Oct 2026.

                      How to use the site

                      How to ask

                      Press Ask Brain in the header. Type a question, or pick one of the examples.

                      The site itself does not call an AI model; answers in Claude come from the same figures you see here.

                      What the data covers

                      DataRecords
                      Organisations225
                      People at customers862
                      BB-Demo staff58
                      Calls1,995
                      Email threads3,013
                      Support tickets1,159
                      Documents1,218
                      Deals315
                      Invoices285
                      Events49
                      News items119

                      Data as of Fri 9 Oct 2026. Text marked AI was written by the brain from the records listed in its made-from link; an AI output that cannot cite its evidence is refused and the previous text kept. Where two systems disagree (for example a contract and the CRM), the key facts show both values and mark the difference.

                      BB-Demo is a fictional company: every organisation, person and figure here is invented for this demonstration. B-Brain is the tool that reads its data.

                      Who to contact

                      Email support@b-brain.example or talk to your B-Brain account team. Tell us the page address and what looked wrong; a screenshot helps.
                      Help

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                      B-Brain · read-only