What was said
What this says
Current to 13 Oct 26Tom Ashdown sent the Growth renewal order form at £44k for 40 users, the same as the current subscription. Mark Siddall signed on 1 Dec 2025, after the term end. The countersigned copy was still to come.
Ask: Tom wanted the form back before the term ended on 30 Nov 2025. Mark returned it signed on 1 Dec 2025 and said his finance director was fine with it.
Customer view: Mark defers to Liam Doherty and says to crack on, a clear renewal with no pushback on price.
Next: Tom had asked for the countersigned copy to be turned round quickly. The evidence does not show that it was issued, so the executed order form is not yet confirmed.
The thread
Updated 9 Oct 26Messages
- Tom Ashdown 27 Nov 2025 10:24Hi Mark, Hope you're well. The renewal order form for Brackwell is attached for your signature. Current term ends on 30 Nov 2025, so it'd be good to get it back to us before then if you can. It's the same as now, so nothing to unpick: - Growth tier, 40 users - £44,000, same as the current subscription - Same connectors and support as this year Liam's been through it and is happy. If your finance director wants a look first, no drama, just let me know and I'll answer anything that comes up. Leave the rest with me. Cheers, Tom
- Mark Siddall 1 Dec 2025 11:43Tom Signed and attached. Sorry, been at the depots. Our finance director has seen it, he's fine. I trust Liam on this. Crack on. Mark
- Tom Ashdown 2 Dec 2025 17:08Hi Mark, Got it, thanks. I know the term ended on 30 Nov 2025, so I've asked for the countersigned copy to be turned round quickly and you'll have it with you shortly. I'll let Marcus know it's done so he can pick up with Liam on rolling the brain out to more of the depots. Thanks again, Tom