What was said
What this says
Current to 13 Oct 26Sofia Marchetti invited Joanne Platt, Accounts Payable Manager, to the in-person London Customer Day on 12 Jun 2025. Purely an invitation; there is no customer response in the thread.
Ask: Sofia invited Joanne to meet BB-Demo's finance and procurement contacts at the Customer Day, and asked for a reply on attendance. She noted that Marcus Bell would attend.
Customer view: there is no customer response in the thread, so interest and attendance are unknown. Sofia did record that Brackwell's team has been consistently on time with its invoices.
The thread
Updated 9 Oct 26Typeevent
Messages1
First message2025-05-24
Last message2025-05-24
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Messages
- Sofia Marchetti 24 May 2025 13:13Dear Joanne, I'm writing to invite you to the BB-Demo Customer Day, which we are holding in person in London on Thursday 12 Jun 2025. I know you deal with our invoices at Brackwell rather than the brain itself, so let me say why I'm asking you. The day is for the people at our customers who keep the relationship running behind the scenes as well as the people who use the product. We would like to meet the finance and procurement side, hear how working with us feels from your desk, and take away anything we could do more simply. Your team has been consistently on time with us and that is appreciated. There is no obligation, and please do feel free to pass this on to a colleague if someone else would find it more useful. Marcus Bell, your customer success manager, will be there, and I will be too. Could you let me know by reply whether you are able to come? If it helps, I can send over the practical details once I have your answer. Best regards, Sofia Marchetti Head of Customer Success, BB-Demo
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