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Kenmure Business Telecom

Healthy£125kRenews 28 Aug 27
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AI facts

Current to 14 Oct 26

Kenmure Business Telecom holds an Enterprise subscription under an order form signed 18 Aug 2026 at £125k a year, no discount, running 28 Aug 2026 to 27 Aug 2027 with 150 licensed users and quarterly billing. Active users stood at 138 in both May and September 2026, while questions asked rose from 4533 to 5161. No deal is open and the next renewal falls 323 days away. The CRM records £130k, £5,000 above the invoiced run rate.

Read from 25 calls · 36 email threads · 24 tickets · 2 deals · 6 people · 13 documents, newest 8 Oct 26

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Profile

Updated 9 Oct 26
  • IndustryTelecoms servicesSource: CRM company record
  • Websitekenmure.exampleSource: CRM company record
  • CountryUnited KingdomSource: CRM company record · CRM code GB · Region UK
  • HQ cityGlasgowSource: CRM company record
  • Size640 employeesSource: CRM company record
  • CRM ownerTom AshdownSource: CRM company record · Account Executive · CSM Marcus Bell
  • Customer since28 Aug 2025Source: first executed order form ctr_156_01, signed 14 Aug 2025 · Enterprise tier · In the CRM since 5 Jun 2025
  • TypeCustomerSource: contracts and invoices (signals) · CRM stage customer
  • StateHealthySource: AI assessment · Written 14 Oct 2026
CRMmade from

AI opinion

Current to 14 Oct 26

Healthy, because the renewal was signed at full list price, every invoice is paid within terms and usage has held at 138 active users with questions up 14%. The open matter is value: Robert Lindsay keeps asking what the subscription buys.

SignalsKenmure Business Telecom - Order Form (signed)Kenmure Business Telecom / BB-Demo – QbrData quality, duplicate account records

AI · claude-opus-5-5 · 14 Oct 2026

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Key facts

Updated 9 Oct 26
  • Contracted ARR£125,000differsSource: executed order form ctr_156_02, 28 Aug 2026 to 27 Aug 2027 · CRM £130,000 · Invoiced run rate £125,000 · As of 9 Oct 2026 · The sources disagree
  • Next renewal28 Aug 2027Basis: order form ctr_156_02 ends 27 Aug 2027 · In 323 days · Renewal price £125,000 · list price of the tier on the renewal date (price book); v1 prices and first-term discounts end at renewal
  • Term28 Aug 2026 to 27 Aug 2027Source: order form ctr_156_02 (renewal), signed 18 Aug 2026 · Billed quarterly · 150 seats, 20 connectors
  • TierEnterpriseSource: the current order form
  • Last contact7 Sep 2026Email: QBR follow-up and next steps · 32 days before 9 Oct 2026
  • Tenanteu-west-2Source: product analytics, reporting since Aug 2025 · 16 connectors configured
  • Licensed seats150138 active users in Sep 2026 · Order form ctr_156_02: 150 seats
Computedmade from

Next step

Current to 14 Oct 26
What
Marcus Bell sends Robert Lindsay a written one-page value case that sets the £125k Enterprise subscription against September usage, team split and ticket history. renewal
Who
Marcus Bell Marcus Bell
When
This week by 9 Oct 2026
Why
Marcus Bell should send Robert Lindsay a written value case before the 12 Oct 2026 check-in with Shona Baird. It should answer his 3 Sep 2026 question on what £125k buys, using September usage and ticket facts.

AI · claude-opus-5-5 · 14 Oct 2026

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The story

Current to 14 Oct 26
Healthy

Healthy: Kenmure Business Telecom renewed Enterprise at £125k a year on 18 Aug 2026, pays within terms and holds 138 active users with questions up 14%. The CFO's value question is the main risk, and Marcus Bell owes him a written value case.

Healthy: Kenmure Business Telecom holds Enterprise at £125k a year under the order form signed 18 Aug 2026, running 28 Aug 2026 to 27 Aug 2027. Every invoice is paid within terms; the CRM records £130k.

Active users held at 138 from 2026-05 to 2026-09, while questions asked rose from 4533 to 5161 (14%). Shona Baird, Head of Customer Operations, champions the brain, and Alan Rennie asks 7% of questions.

Robert Lindsay, Chief Financial Officer, who signs, questioned at the 3 Sep 2026 QBR what the contracted figure buys: the main risk. A duplicate records ticket opened 8 Oct 2026 awaits Kenmure's cleanup.

Marcus Bell sends Robert a written value case by 9 Oct 2026, ahead of the check-in with Shona booked for 12 Oct 2026. Tom Ashdown corrects the CRM ARR to £125k by 12 Oct 2026.

AI · claude-opus-5-5 · 14 Oct 2026

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ARR journey

Updated 9 Oct 26
Updated 09 Oct 26
CSV
Contracted ARRInvoiced ARR
£0k£75k£150kSep 25Dec 25Mar 26Jun 26Sep 26newexpansion£125k£125kAug 25: Contracted ARR £104,500; Invoiced ARR £104,500Sep 25: Contracted ARR £104,500; Invoiced ARR £104,500Oct 25: Contracted ARR £104,500; Invoiced ARR £104,500Nov 25: Contracted ARR £104,500; Invoiced ARR £104,500Dec 25: Contracted ARR £104,500; Invoiced ARR £104,500Jan 26: Contracted ARR £104,500; Invoiced ARR £104,500Feb 26: Contracted ARR £104,500; Invoiced ARR £0Mar 26: Contracted ARR £104,500; Invoiced ARR £104,500Apr 26: Contracted ARR £104,500; Invoiced ARR £104,500May 26: Contracted ARR £104,500; Invoiced ARR £104,500Jun 26: Contracted ARR £104,500; Invoiced ARR £104,500Jul 26: Contracted ARR £104,500; Invoiced ARR £104,500Aug 26: Contracted ARR £125,000; Invoiced ARR £125,000Sep 26: Contracted ARR £125,000; Invoiced ARR £125,000

One point per month; the dot and figure at the right end are the latest value. Dashed upright lines mark dated events. Latest (Sep 26): Contracted ARR £125k; Invoiced ARR £125k. Basis: accounting system, facts.arr_monthly:org_156.

Show the figures as a table
MonthContracted ARRInvoiced ARR
Aug 25£104,500£104,500
Sep 25£104,500£104,500
Oct 25£104,500£104,500
Nov 25£104,500£104,500
Dec 25£104,500£104,500
Jan 26£104,500£104,500
Feb 26£104,500£0
Mar 26£104,500£104,500
Apr 26£104,500£104,500
May 26£104,500£104,500
Jun 26£104,500£104,500
Jul 26£104,500£104,500
Aug 26£125,000£125,000
Sep 26£125,000£125,000
Accountingmade from

Platform usage

Updated 9 Oct 26
Active users · Sep 26
138level vs 3 months earlierof 150 included on the tier
Questions asked · Sep 26
5,161down 272 vs 3 months earlier
Connectors configured · Sep 26
16level vs 3 months earlierof 20 included on the tier
Active admins · Sep 26
3level vs 3 months earlier
Data volume · Sep 26
48.5 GBup 2.4 GB vs 3 months earlier
Active users and questions · monthlyUpdated 09 Oct 26
CSV
Left axisActive usersLicensed seatsIncluded users (150)Right axisQuestions asked
00753,0001506,000Sep 25Nov 25Jan 26Mar 26May 26Jul 26Sep 26Included users (150)1501385,161Aug 25: Active users 6; Licensed seats 150; Questions asked 27Sep 25: Active users 41; Licensed seats 150; Questions asked 794Oct 25: Active users 65; Licensed seats 150; Questions asked 1,492Nov 25: Active users 88; Licensed seats 150; Questions asked 1,863Dec 25: Active users 106; Licensed seats 150; Questions asked 2,634Jan 26: Active users 124; Licensed seats 150; Questions asked 4,147Feb 26: Active users 138; Licensed seats 150; Questions asked 4,598Mar 26: Active users 138; Licensed seats 150; Questions asked 5,505Apr 26: Active users 138; Licensed seats 150; Questions asked 5,011May 26: Active users 138; Licensed seats 150; Questions asked 4,533Jun 26: Active users 138; Licensed seats 150; Questions asked 5,433Jul 26: Active users 138; Licensed seats 150; Questions asked 5,930Aug 26: Active users 138; Licensed seats 150; Questions asked 3,079Sep 26: Active users 138; Licensed seats 150; Questions asked 5,161

Questions asked are read on the right axis, on their own scale, and users on the left: questions run to thousands a month where users run to hundreds. The dotted line is the allowance. Latest (Sep 26): Active users 138; Licensed seats 150; Questions asked 5,161. Basis: product usage, facts.usage_monthly:org_156, signals:org_156.

Show the figures as a table
MonthActive usersLicensed seatsQuestions asked
Aug 25615027
Sep 2541150794
Oct 25651501,492
Nov 25881501,863
Dec 251061502,634
Jan 261241504,147
Feb 261381504,598
Mar 261381505,505
Apr 261381505,011
May 261381504,533
Jun 261381505,433
Jul 261381505,930
Aug 261381503,079
Sep 261381505,161
Connectors, admins and data volume · monthlyUpdated 09 Oct 26
CSV
Left axisConnectors configuredActive adminsIncluded connectors (20)Right axisData volume
00.0 GB1025.0 GB2050.0 GBSep 25Nov 25Jan 26Mar 26May 26Jul 26Sep 26Included connectors (20)48.5 GB163Aug 25: Connectors configured 0; Active admins 3; Data volume 0.00 GBSep 25: Connectors configured 5; Active admins 3; Data volume 12.24 GBOct 25: Connectors configured 7; Active admins 3; Data volume 17.48 GBNov 25: Connectors configured 13; Active admins 3; Data volume 33.09 GBDec 25: Connectors configured 14; Active admins 3; Data volume 36.33 GBJan 26: Connectors configured 14; Active admins 3; Data volume 37.03 GBFeb 26: Connectors configured 15; Active admins 3; Data volume 40.34 GBMar 26: Connectors configured 15; Active admins 3; Data volume 41.08 GBApr 26: Connectors configured 16; Active admins 3; Data volume 44.59 GBMay 26: Connectors configured 16; Active admins 3; Data volume 45.38 GBJun 26: Connectors configured 16; Active admins 3; Data volume 46.15 GBJul 26: Connectors configured 16; Active admins 3; Data volume 46.94 GBAug 26: Connectors configured 16; Active admins 3; Data volume 47.73 GBSep 26: Connectors configured 16; Active admins 3; Data volume 48.50 GB

Data volume is read on the right axis, in GB, and connectors and admins on the left, as counts: one scale would flatten the counts. The dotted line is the allowance. Latest (Sep 26): Connectors configured 16; Active admins 3; Data volume 48.5 GB. Basis: product usage, facts.usage_monthly:org_156, signals:org_156.

Show the figures as a table
MonthConnectors configuredActive adminsData volume
Aug 25030.00 GB
Sep 255312.24 GB
Oct 257317.48 GB
Nov 2513333.09 GB
Dec 2514336.33 GB
Jan 2614337.03 GB
Feb 2615340.34 GB
Mar 2615341.08 GB
Apr 2616344.59 GB
May 2616345.38 GB
Jun 2616346.15 GB
Jul 2616346.94 GB
Aug 2616347.73 GB
Sep 2616348.50 GB
Usagemade from

Documents

Updated 9 Oct 26

13 documents in 6 folders; 2 drafts hang on their executed paper. All documents

  • commercial
  • delivery
  • presales

Size is importance: state 40%, category 20%, recency 25% (18-month half-life on the as-of date) and usage 15%. There are no view counts: usage means how many of our own analyses cite the document, saturating at 5. A draft hangs on the executed or issued document it drafts for, in the same folder. A draft with nothing executed behind it stays a small leaf on its own.

Folders and documents as a list
Documentsmade from

Open deals

Not yet analysedNo open deals.
CRMmade from

Open tickets

Helpdeskmade from

Activity

CRMmade from

Contacts

CRMmade from

Evidence trail

Updated 9 Oct 26
Key
  • Source rows
  • Raw things
  • People
  • Organisation
  • Organisation AI
  • Pages
  • AI-written record (ring)
  • not yet analysed
  • belongs to the organisation (one line per group)
  • Size: how many records a group holds

Kenmure Business Telecom's pages are written from 4 organisation-level AI texts (assessment / next steps) and 1 narrative-level AI text, which in turn draw on 98 AI summaries of 106 raw things (calls, tickets, emails, news), 6 people (6 with an AI write-up) and 5 staff (0 with an AI write-up), shown on 12 pages. 1 AI record in this trail is not yet analysed.

The trail as a list (block, record, entity, raw row)
Computedmade from
Sources AI · Accounting · Calls · Contracts · CRM · Documents · Events · Support · Email · Usage
made from

BB-Demo is a fictional company; every organisation and person here is invented. B-Brain is the tool. Built by site/build_site.py from the site tree, data as of Fri 9 Oct 2026. Help & Support

Help & Support

Open as a page

Help & Support

B-Brain is one place to read everything the company knows about its customers: the CRM, calls, emails, support tickets, product usage, invoices, documents, news and HR. Every page is built from those systems and the data is current to Fri 9 Oct 2026.

How to use the site

How to ask

Press Ask Brain in the header. Type a question, or pick one of the examples.

The site itself does not call an AI model; answers in Claude come from the same figures you see here.

What the data covers

DataRecords
Organisations225
People at customers862
BB-Demo staff58
Calls1,995
Email threads3,013
Support tickets1,159
Documents1,218
Deals315
Invoices285
Events49
News items119

Data as of Fri 9 Oct 2026. Text marked AI was written by the brain from the records listed in its made-from link; an AI output that cannot cite its evidence is refused and the previous text kept. Where two systems disagree (for example a contract and the CRM), the key facts show both values and mark the difference.

BB-Demo is a fictional company: every organisation, person and figure here is invented for this demonstration. B-Brain is the tool that reads its data.

Who to contact

Email support@b-brain.example or talk to your B-Brain account team. Tell us the page address and what looked wrong; a screenshot helps.
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