What the paper says
Document roll-up
Current to 13 Oct 26All 29 documents read. The order form signed 26 Jun 2026 governs: Enterprise, £125k per year, 1 Jul 2026 to 30 Jun 2027, 99.9% availability, credits for availability and freshness. Open items are an unsigned draft MSA and two unsigned expansion proposals that word the refresh in UK time.
Executed: The order form signed 26 Jun 2026 moves Fenmoor Specialty Underwriting from Growth to Enterprise at £125k per year, 1 Jul 2026 to 30 Jun 2027. Richard Thorne signed for Fenmoor and Priya Raman for BB-Demo.
Executed: It replaces the Growth order form signed 1 Jul 2025 at £44k a year, which ended 30 Jun 2026. The MSA, DPA and first Growth order form were all signed 17 Jun 2024.
Open items:
- Draft MSA v2 of 12 May 2026, unsigned on both sides, with audit, liability and signatory points open.
- Draft expansion proposal of 30 Sep 2026, not yet reviewed with Fenmoor and with no pricing.
- Expansion proposal of 5 Oct 2026, stored as final but unsigned, with pricing left to a further order form.
Contradictions: The draft order form of 19 Jun 2026 set no price and left the credit basis open; the executed copy of 26 Jun 2026 supersedes it. The draft MSA of 12 May 2026 still describes Growth with forty licensed users and availability-only credits.
Contradictions: The draft MSA asks for renewal by a fresh order form, while the executed order form says renewal is annual with BB-Demo giving notice. Both expansion proposals word the nightly refresh in UK time; the executed order form says customer local time.
Contradictions: The QBR of 15 Sep 2026 calls £125k contracted annual recurring revenue. That figure belongs to the executed order form as a price per year, and the deck is not contracted paper.
Commitments: Under the executed order form BB-Demo owes 99.9% availability, a P1 first response of 30 minutes and a nightly refresh by 07:00 customer local time on business days. A breach month earns 10% of one month's fee, for availability or freshness.
Commitments: Billing is annual in advance, payable 30 days from invoice. The DPA signed 17 Jun 2024 adds breach notice without undue delay and advance notice of any transfer outside the United Kingdom.
Gaps: The executed order form gives no user or connector figures, no discount and no notice period. The 150 licensed users appear only in the 15 Sep 2026 QBR and the 5 Oct 2026 proposal.
Gaps: The 5 Oct 2026 proposal says the account has no active BB-Demo commercial owner, with Daniel Okafor as day-to-day contact. These documents do not show Priya Raman's current employment status.
Executed terms
Current to 9 Oct 26- BillingAnnual, in advance, payable 30 days from invoiceAnnual, in advance, payable 30 days from invoice · Source: doc_001_026
- End2027-06-30Source: doc_001_026
- Price£125,000 per yearSource: doc_001_026
- Service levels["Availability 99.9%", "P1 first response 0.5 hours (30 minutes)", "Nightly refresh complete by 07:00 customer local time on business days", "Credits of 10% of one month's fee for each month with a breach", "Credit basis: availability and data freshness"]["Availability 99.9%", "P1 first response 0.5 hours (30 minutes)", "Nightly refresh complete by 07:00 customer local time on business days", "Credits of 10% of one month's fee for each month with a breach", "Credit basis: availability and data freshness"] · Source: doc_001_026
- Start2026-07-01Source: doc_001_026
- Term months12Source: doc_001_026
Documents
Updated 9 Oct 26- commercial
- delivery
- presales
Folders and documents as a list
- Contracts (8)
- Unsigned draft master services agreement draft · contract · 24 May 2024
- Executed Growth tier master agreement executed · contract · 17 Jun 2024
- Executed data processing agreement executed · dpa · 17 Jun 2024
- Executed Growth order form executed · order form · 17 Jun 2024
- Signed Growth renewal order form executed · order form · 1 Jul 2025
- Draft master services agreement, unsigned draft · contract · 12 May 2026
- Draft Enterprise upgrade order form draft · order form · 19 Jun 2026
- Signed Enterprise order form executed · order form · 26 Jun 2026
- Onboarding (1)
- Eight-week onboarding plan issued · onboarding plan · 7 Jul 2024
- Proposals (7)
- Draft Growth tier proposal draft · proposal · 26 Apr 2024
- Final Growth tier proposal issued · proposal · 1 May 2024
- Enterprise upgrade proposal issued · proposal · 30 Jun 2025
- Enterprise upgrade proposal draft draft · proposal · 6 Oct 2025
- Proposal to move to Enterprise issued · proposal · 9 Oct 2025
- Draft Enterprise expansion proposal draft · proposal · 30 Sep 2026
- Expansion proposal for Enterprise tier issued · proposal · 5 Oct 2026
- QBRs (8)
- Quarterly business review deck issued · qbr deck · 20 Nov 2024
- Quarterly review ahead of renewal issued · qbr deck · 11 Feb 2025
- Quarterly review ahead of renewal issued · qbr deck · 18 May 2025
- Quarterly review, narrow adoption issued · qbr deck · 11 Aug 2025
- Quarterly review of Growth account issued · qbr deck · 13 Nov 2025
- Quarterly review before renewal issued · qbr deck · 12 Feb 2026
- QBR deck ahead of renewal issued · qbr deck · 18 May 2026
- September 2026 quarterly business review issued · qbr deck · 15 Sep 2026
- Renewals (2)
- Draft Growth renewal proposal draft · renewal proposal · 28 Apr 2025
- Growth renewal proposal, unchanged terms issued · renewal proposal · 1 May 2025
- Security (2)
- Security questionnaire for Growth review issued · security questionnaire · 11 Apr 2024
- Draft security questionnaire answers draft · security questionnaire · 3 Nov 2025
- Success plans (1)
- First-year Growth success plan issued · success plan · 18 Sep 2024
Contradictions
Current to 9 Oct 26| Document | Against | What differs |
|---|---|---|
| Fenmoor Specialty Underwriting - Order Form v1 | Fenmoor Specialty Underwriting - Order Form (signed) | The draft order form of 19 Jun 2026 states no price and leaves the credit basis open; the executed copy of 26 Jun 2026 sets £125,000 per year and credits for availability and data freshness. |
| Fenmoor Specialty Underwriting - Master Services Agreement v2 | Fenmoor Specialty Underwriting - Order Form (signed) | The draft MSA of 12 May 2026 describes Growth with forty licensed users and availability-only credits; the executed order form of 26 Jun 2026 is Enterprise with freshness credits. |
| Fenmoor Specialty Underwriting - Master Services Agreement v2 | Fenmoor Specialty Underwriting - Order Form (signed) | The draft MSA of 12 May 2026 asks for renewal by a fresh order form; the executed order form says renewal is annual with BB-Demo giving notice ahead of the end date. |
| Fenmoor Specialty Underwriting - Proposal | Fenmoor Specialty Underwriting - Order Form (signed) | The proposal of 5 Oct 2026 words the nightly refresh as 07:00 UK time; the executed order form says 07:00 customer local time. |
| Fenmoor Specialty Underwriting - Proposal v1 | Fenmoor Specialty Underwriting - Order Form (signed) | The draft proposal of 30 Sep 2026 words the nightly refresh as 07:00 UK time; the executed order form says 07:00 customer local time. |
| Fenmoor Specialty Underwriting - QBR | Fenmoor Specialty Underwriting - Order Form (signed) | The QBR of 15 Sep 2026 labels £125,000 as contracted annual recurring revenue; the executed order form states it as a price per year. |