Richard Thorne
Person
Fenmoor Specialty Underwriting · economic_buyer
Chief Operating Officer at Fenmoor and the CRM economic buyer. He takes every price or scope change to the board, wants one all-in figure in writing, and has made no commitment on the Enterprise upgrade.
Who they are
Insight
Current to 13 Oct 26Chief Operating Officer at Fenmoor and the CRM economic buyer. He takes every price or scope change to the board, wants one all-in figure in writing, and has made no commitment on the Enterprise upgrade.
Role: Chief Operating Officer and CRM economic buyer. A platform user since 1 Jul 2024, not an admin, who asked 4% of the organisation's questions in the last 90 days.
Influence: He decides or routes the commercial decision. He hands contract wording to Louise Carver and takes any change to the board, committing to nothing on calls. On 17 Sep 2025 he put the upgrade on hold under frozen discretionary spend.
Watch: He wants one all-in figure in writing and no surprises. The evidence does not show a board date or an executed Enterprise order form.
Next: a negotiation call is booked for 14 Oct 2026 and has not been held.
CRM records
| Organisation | Title | Role | |
|---|---|---|---|
| Fenmoor Specialty Underwriting | Chief Operating Officer | economic_buyer | richard.thorne@fenmoor.example |
Activity
- 14 Oct 2026callFenmoor Specialty Underwriting / BB-Demo – Negotiation
+1 - 24 Jun 2026email_threadFenmoor Enterprise order form for signature
- 23 Jun 2026email_threadFenmoor Enterprise proposal and next steps+1
- 22 Jun 2026callFenmoor Specialty Underwriting / BB-Demo – Negotiation+1
- 18 Jun 2026email_threadFinding a time to talk through the proposal
- 20 May 2026email_threadFollow-up from the QBR
+1 - 19 May 2026callFenmoor Specialty Underwriting / BB-Demo – Qbr+1
- 19 Mar 2026eventBB-Demo webinar
+34 - 18 Mar 2026callFenmoor Specialty Underwriting / BB-Demo – Exec Sponsor
+1 - 10 Mar 2026email_threadFenmoor upgrade: terms and timing
- 26 Feb 2026email_threadInvitation: BB-Demo webinar on Thursday 19 March 2026
- 19 Feb 2026eventBB-Demo webinar
+31 - 8 Feb 2026email_threadInvitation: BB-Demo webinar on Thursday 19 February 2026
- 17 Nov 2025email_threadFollowing up on Monday's QBR
- 14 Nov 2025callFenmoor Specialty Underwriting / BB-Demo – Qbr
- 17 Sep 2025email_threadUpgrade timing and discretionary spend
- 13 Aug 2025email_threadFenmoor QBR: summary and next steps+1
- 12 Aug 2025callFenmoor Specialty Underwriting / BB-Demo – Qbr+1
- 27 Jun 2025email_threadFenmoor renewal order form for signature
- 10 Jun 2025email_threadFollow-up on the proposal: Enterprise expansion
- 9 Jun 2025callFenmoor Specialty Underwriting / BB-Demo – Proposal
- 4 Jun 2025callFenmoor Specialty Underwriting / BB-Demo – Renewal+1
- 2 Jun 2025callFenmoor Specialty Underwriting / BB-Demo – Discovery
+1 - 30 May 2025email_threadYour renewal: finding a time to talk
- 22 Apr 2025callFenmoor Specialty Underwriting / BB-Demo – Renewal+2
- 10 Apr 2025email_threadArranging a renewal conversation
- 1 Apr 2025email_threadYour Growth subscription renewal from 1 Jul 2025
- 22 Nov 2024email_threadFollow-up: QBR+1
- 21 Nov 2024eventBB-Demo webinar
+22 - 21 Nov 2024callFenmoor Specialty Underwriting / BB-Demo – Qbr+1
- 30 Oct 2024email_threadInvitation: BB-Demo webinar, Thursday 21 November 2024
- 13 Jun 2024email_threadFenmoor order form for signature
- 30 May 2024email_threadFenmoor order form - commercial and contract points+2
- 28 May 2024callFenmoor Specialty Underwriting / BB-Demo – Negotiation+2
- 20 May 2024email_threadFinding a time to talk through terms
- 8 May 2024email_threadFenmoor proposal - where we stand after our call
- 7 May 2024callFenmoor Specialty Underwriting / BB-Demo – Proposal
- 20 Mar 2024email_threadFenmoor and BB-Demo: where we got to after discovery
- 20 Mar 2024callFenmoor Specialty Underwriting / BB-Demo – Discovery