Lindqvarn Retail
What the paper says
Document roll-up
Current to 13 Oct 26The executed renewal order form of 6 May 2026 sets Enterprise at £114k a year, 1 Jun 2026 to 31 May 2027, 160 users. All drafts are superseded. The 19 May 2026 QBR still cites £103k and a 31 May 2026 end, and a 10-user block is now £3,500 against £4,000 before.
Executed: The current paper is the order form signed by both sides on 6 May 2026, Enterprise tier, 1 Jun 2026 to 31 May 2027, at £114k a year. It holds a £110k subscription line and an additional 10 users line at £3,500, with 0% discount and 160 licensed users.
Executed: The Master Services Agreement and the Data Processing Agreement were both signed 23 May 2025. The first-term order form of 23 May 2025 and the 9 Feb 2026 add-on order both ended 31 May 2026.
Executed: The 23 May 2025 order form set £99k a year after a 10% first-term discount, plus a £30k implementation. The 9 Feb 2026 order form added 10 users at £4,000.
Open items: No draft remains open. The 18 Mar 2025 proposal draft, the 22 Apr 2025 MSA draft, the 19 Dec 2025 expansion draft and the 18 Mar 2026 renewal draft are all superseded by executed paper.
Contradictions:
- The 19 May 2026 QBR states £103k contracted annual recurring revenue and a term ending 31 May 2026, after the 6 May 2026 order form set £114k to 31 May 2027.
- The 9 Feb 2026 order form prices 10 additional users at £4,000. The 6 May 2026 order form prices the 10-user block at £3,500.
- The 23 Mar 2026 renewal proposal calls £103k the present contracted figure. No executed document states that figure.
- The 6 May 2026 order form cites a Master Subscription Agreement. The executed agreement of 23 May 2025 is titled Master Services Agreement.
Commitments: The 6 May 2026 order form commits 99.9% availability and a 30 minutes P1 first response. It also commits a credit of 10% of one month's fee for each month with a breach, on availability and data freshness.
Commitments: Billing is annual in advance, 30 days from invoice, in GBP. The DPA requires breach notice without undue delay and deletion or return of data when the services end, and it prevails over the MSA on personal data.
Gaps: All 16 documents were read. No executed document names the customer signatory, and the renewal order form states no renewal notice terms or connector commitments.
Gaps: The 19 May 2026 QBR shows around forty-two active users against 160 licensed. That matters before the term ends on 31 May 2027. Invoices are not among these documents.
Executed terms
Current to 9 Oct 26- BillingAnnual, in advance, 30 days from invoice, in GBPAnnual, in advance, 30 days from invoice, in GBP · Source: doc_026_015
- End2027-05-31Source: doc_026_015
- Price£113,500 per yearSource: doc_026_015
- Service levels["Availability 99.9%", "P1 first response 30 minutes", "Service credit 10% of one month's fee for each month with a breach", "Credits on availability and data freshness"]["Availability 99.9%", "P1 first response 30 minutes", "Service credit 10% of one month's fee for each month with a breach", "Credits on availability and data freshness"] · Source: doc_026_015
- Start2026-06-01Source: doc_026_015
- Term months12Source: doc_026_015
Documents
Updated 9 Oct 26- commercial
- delivery
- presales
Folders and documents as a list
- Contracts (6)
- Unsigned Enterprise master services agreement draft · contract · 22 Apr 2025
- Enterprise master services agreement executed · contract · 23 May 2025
- Signed data processing agreement executed · dpa · 23 May 2025
- Enterprise order form with implementation executed · order form · 23 May 2025
- Enterprise add-on users order form executed · order form · 9 Feb 2026
- Signed Enterprise order form executed · order form · 6 May 2026
- Onboarding (1)
- Twelve-week Enterprise onboarding plan issued · onboarding plan · 4 Jun 2025
- Proposals (4)
- Draft Enterprise tier proposal draft · proposal · 18 Mar 2025
- Enterprise company brain proposal issued · proposal · 21 Mar 2025
- Draft Enterprise expansion proposal draft · proposal · 19 Dec 2025
- Enterprise expansion proposal issued · proposal · 24 Dec 2025
- QBRs (2)
- Quarterly business review ahead of renewal issued · qbr deck · 16 Nov 2025
- Quarterly review before renewal issued · qbr deck · 19 May 2026
- Renewals (2)
- Draft Enterprise renewal proposal draft · renewal proposal · 18 Mar 2026
- Enterprise renewal proposal issued · renewal proposal · 23 Mar 2026
- Security (1)
- Enterprise security questionnaire answers issued · security questionnaire · 22 Feb 2025
Contradictions
Current to 9 Oct 26| Document | Against | What differs |
|---|---|---|
| Lindqvarn Retail - QBR | Lindqvarn Retail - Order Form (signed) | The 19 May 2026 QBR states £103,000 contracted annual recurring revenue and a term ending 31 May 2026. The 6 May 2026 executed order form sets £113,500 a year to 31 May 2027. |
| Lindqvarn Retail - Order Form (signed) | Lindqvarn Retail - Order Form (signed) | The 9 Feb 2026 executed order form prices 10 additional users at £4,000. The 6 May 2026 executed order form prices the 10-user block at £3,500. |
| Lindqvarn Retail - Renewal Proposal | Lindqvarn Retail - Order Form (signed) | The 23 Mar 2026 renewal proposal calls £103,000 the present contracted figure. The 23 May 2025 executed order form states £99,000, and no executed document states £103,000. |
| Lindqvarn Retail - Order Form (signed) | Lindqvarn Retail - Master Services Agreement (signed) | The 6 May 2026 order form cites a Master Subscription Agreement. The executed master agreement of 23 May 2025 is a Master Services Agreement. |