What it says
What this says
Current to 13 Oct 26Executed order form signed 9 Feb 2026 adding 10 users to the Lindqvarn Retail Enterprise subscription at £4,000 annual recurring. Enterprise service levels apply: 99.9% availability, P1 first response 0.5 hours. It runs 10 Feb 2026 to 31 May 2026.
What it is: an executed add-on order under the existing master agreement, signed by Tom Ashdown for BB-Demo on 9 Feb 2026. It adds one line, ADD-USERS-10, at £4,000 with 0% discount, to a subscription listing 150 licensed users.
Commits: billing is annual, "30 days from invoice", in GBP. Service levels are 99.9% availability, P1 first response 0.5 hours, and a service credit of "10% of one month's fee for each month with a breach" on availability and data freshness.
Unusual: the total contract value is stated as £1,216 and the form says it "is not the annual price". The customer signatory is shown only as "Authorised signatory", so no named person.
Not settled: the end date of 31 May 2026 is before the as-of date, and the form does not say what happens next. It does not show whether the subscription was renewed or whether these 10 users carried over.
As found in this document
Current to 9 Oct 26- Date end31 May 2026Source: object_read:doc_026_012
- Date signed9 Feb 2026Source: object_read:doc_026_012
- Date start10 Feb 2026Source: object_read:doc_026_012
- Price£4,000Source: object_read:doc_026_012
- Availability99.9%Source: object_read:doc_026_012
- P1 first response0.5 hoursSource: object_read:doc_026_012
- Service credit10% of one month's fee for each month with a breach10% of one month's fee for each month with a breach · Source: object_read:doc_026_012
- Credit basisAvailability and data freshnessSource: object_read:doc_026_012
- Nightly refreshcomplete by 07:00 customer local time on business dayscomplete by 07:00 customer local time on business days · Source: object_read:doc_026_012
- Billing frequencyannualSource: object_read:doc_026_012
- Payment terms30 days from invoiceSource: object_read:doc_026_012
- Invoice currencyGBPSource: object_read:doc_026_012
- Order lineADD-USERS-10, Additional 10 users, £4,000, 0% discountADD-USERS-10, Additional 10 users, £4,000, 0% discount · Source: object_read:doc_026_012
- Total contract value of this order£1,216Source: object_read:doc_026_012
The document
Body
Lindqvarn Retail - Order Form (signed)
Status: Executed, version 1 Signed: 9 Feb 2026
1. Parties
| Supplier | BB-Demo, London |
| Customer | Lindqvarn Retail, Stockholm |
| Account owner | Tom Ashdown |
| Customer success manager | Marcus Bell |
This order form is placed under the BB-Demo master agreement already in force between the parties and adds to the Lindqvarn Retail Enterprise subscription.
2. Subscription and term
| Item | Detail |
|---|---|
| Tier | Enterprise |
| Licensed users on the subscription | 150 |
| Existing contracted annual recurring revenue | £99k |
| Start date of this order | 10 Feb 2026 |
| End date | 31 May 2026 |
The end date matches the end of the existing subscription term.
3. Order lines
| SKU | Description | Qty | Unit price | Discount | Net | Recurring |
|---|---|---|---|---|---|---|
| ADD-USERS-10 | Additional 10 users | 1 | £4,000 | 0% | £4,000 | Yes |
Annual recurring amount of this order: £4,000 Total contract value of this order: £1,216
The total contract value is the value of this order across its term, and it is not the annual price.
4. Billing
Read the whole document (1,906 characters)
- Billing frequency: annual.
- Payment terms: 30 days from invoice.
- Invoices are issued in GBP.
5. Service levels
The Enterprise service levels apply to this order:
| Measure | Commitment |
|---|---|
| Availability | 99.9% |
| P1 first response | 0.5 hours |
| Service credit | 10% of one month's fee for each month with a breach |
| Credit basis | Availability and data freshness |
The nightly refresh is complete by 07:00 customer local time on business days.
6. Signatures
Signed for and on behalf of the parties on 9 Feb 2026.
| BB-Demo | Lindqvarn Retail | |
|---|---|---|
| Name | Tom Ashdown | Authorised signatory |
| Title | Account Executive | Authorised signatory for the customer |
| Date | 9 Feb 2026 | 9 Feb 2026 |
Unusual terms
Current to 9 Oct 26- Total contract value £1,216 stated separately from annual £4,000
- Order end date 31 May 2026 aligned to existing term