Quillmark Health

Quillmark Health, a Boston healthcare services firm, was offered Enterprise in a 31 Mar 2026 proposal at £125k a year and £155k for the first year including implementation. No order form, signed DPA or invoice exists, and the CRM stage is lost with ARR of £0. There is no usage, ticket or platform-user record because Quillmark never became a customer. The deal closed lost on 31 Jul 2026 with reason security_review, after Tasha Greene said Quillmark was proceeding with another vendor.

Lost. Quillmark Health chose another vendor after a security review BB-Demo never cleared, and the Enterprise deal closed lost on 31 Jul 2026 with nothing signed or invoiced. The need persists, so the next move is closed incident findings sent through procurement.

Lost. Quillmark Health chose another vendor for its Enterprise evaluation, and the CRM shows the deal closed lost on 31 Jul 2026. The 31 Mar 2026 proposal priced Enterprise at £125k a year and £155k for the first year, but nothing was signed or invoiced.

Quillmark never became a customer, so there is no usage, ticket or platform-user record to read. Ben Kowalski, VP Data and Analytics, championed the need, and Megan Alvarez, the CISO, gated the deal on security.

Tasha Greene, Procurement Director, called the decision final and cited an unresolved data-integrity incident, which stays on Quillmark's vendor file. Megan does not accept best effort on remediation, but Tasha said the client-services need persists.

Jordan Pike should send Tasha an attested written statement through procurement by 9 Oct 2026 that closes the refresh outage findings. Hannah Lowe completes the findings and Owen Tallis attests them.

AI · claude-opus-5-5 · 14 Oct 2026