What was said
What this says
Current to 13 Oct 26Alice Brewer invited Richard Thorne to the BB-Demo webinar on 19 Mar 2026, citing growing usage at Fenmoor. Marketing outreach only, with no customer response in the thread.
Ask: Alice asked for a reply if Richard or a colleague would like to attend, at no cost. She aimed the session at operations leaders.
Customer view: there is no customer response in the thread. It is a second webinar invitation to Richard, and the evidence does not show he replied to either.
Next: Alice sends joining details if a reply comes.
The thread
Updated 9 Oct 26Typeevent
Messages1
First message2026-02-26
Last message2026-02-26
Emailmade from
Messages
- Alice Brewer 26 Feb 2026 17:22Dear Richard, I am the Head of Marketing at BB-Demo, and I am writing to invite you to our next webinar, which takes place online on Thursday 19 March 2026. The story here is a simple one. Customers like Fenmoor have found that once the CRM, claims tickets and call records sit in one place, the questions that used to take a team a week of reconciling can be answered by asking. The session shows how other organisations have set that up and what they ask of it day to day. It is aimed at operations leaders, so there is no technology detail you would need to sit through. Usage at Fenmoor has been growing through the quarter, and I thought you or someone from your operations team might find it useful to hear how others are getting on. If you would prefer to send a colleague, that is entirely fine. If you would like to attend, a reply to this note is all that is needed and I will send the joining details. There is no cost to Fenmoor. With best wishes, Best, Alice Alice Brewer Head of Marketing, BB-Demo
Emailmade from