Who they are
Insight
Current to 13 Oct 26Procurement Manager at Merriott Lyle Distribution. She shapes order form wording and terms rather than using the brain daily. In Sep 2026 she asked for a one-off and recurring split and questioned the expansion given dipping usage.
Role: Procurement Manager in Birmingham, CRM role procurement. She reviews the MSA and order forms and is described as looking after the relationship with BB-Demo rather than using the brain daily.
Influence: she controls paperwork and approvals. On the 7 Sep 2026 call she was to take a draft amendment, not executed, to approvals. Malcolm Ridgway, the CFO, holds the decision.
Watch: on 8 Sep 2026 she asked for the one-off and recurring split in writing and for confirmation that service levels and the renewal date are unchanged. She said she is not saying no, but wants answers before 14 Sep 2026. The evidence does not show the outcome.
She did not reply to the Customer Day or webinar invitations.
CRM records
| Organisation | Title | Role | |
|---|---|---|---|
| Merriott Lyle Distribution | Procurement Manager | procurement | fiona.marsden@merriottlyle.example |
Activity
- 8 Sep 2026email_threadFollow-up: expansion order form
+2
- 7 Sep 2026callMerriott Lyle Distribution / BB-Demo – Negotiation
+2
- 16 Apr 2026eventBB-Demo webinar
+32
- 31 Mar 2026email_threadInvitation to our online webinar on 16 Apr 2026
- 12 Jun 2025eventBB-Demo Customer Day
+48
- 22 May 2025email_threadInvitation: BB-Demo Customer Day in London
- 3 Feb 2025email_threadFollowing our call: order form and next steps
+2
- 30 Jan 2025callMerriott Lyle Distribution / BB-Demo – Negotiation
+2