Scheduling the renewal conversation

Email thread

Logistical thread: Marcus Bell offers 30 minutes to go through the usage summary and cost breakdown. Mats Eklund picks Thursday morning and asks for the agenda and numbers in advance. Booked, no outcome in the thread.

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What was said

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Current to 14 Oct 26

Logistical thread: Marcus Bell offers 30 minutes to go through the usage summary and cost breakdown. Mats Eklund picks Thursday morning and asks for the agenda and numbers in advance. Booked, no outcome in the thread.

Customer view: Mats wants to read the numbers before meeting and prefers the morning. He gives no view on the renewal in this thread.

Next: Marcus attached the usage summary and a one-page agenda covering usage, value for store and e-commerce teams, and renewal terms.

AI · claude-sonnet-5-5 · 14 Oct 2026

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The thread

Updated 9 Oct 26

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Messages3

First message2026-03-16

Last message2026-03-19

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Messages

Marcus Bell 16 Mar 2026 11:01
to Mats Eklund
Hi Mats, Following your note on the numbers, I've got the usage summary and the cost breakdown ready. Shall we book 30 minutes to go through them before the renewal moves further? I could do Wednesday or Thursday next week, whichever suits you better. I'll send a short agenda beforehand. Thanks, Marcus
Mats Eklund 17 Mar 2026 10:26
to Marcus Bell
Marcus, Thursday is better. Please send the agenda and the numbers in advance, so I can read them first. Morning is preferable. Mats Eklund, CFO
Marcus Bell 19 Mar 2026 08:59
to Mats Eklund
Hi Mats, Thanks, that's booked for Thursday morning. I've attached the usage summary and a one-page agenda to the invite: usage, value for the store and e-commerce teams, and the renewal terms. If anything else would be useful to see beforehand, let me know and I'll add it. Thanks, Marcus

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