Date range filter in dashboard builder throwing error

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Ellerby Dental Group · Date range filter in dashboard builder throwing error

Date range filter in dashboard builder throws Invalid parameter error when filtering by last 30 days, blocking dashboard creation.

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Current to 13 Oct 26

Date range filter in dashboard builder throws Invalid parameter error when filtering by last 30 days, blocking dashboard creation.

Problem: Dashboard builder has a bug preventing date range filters. Customer cannot save dashboards with date filters applied. Error message is generic ('Invalid parameter'), making troubleshooting difficult.

Handling: Olivia Grant requested filter type and error details. Megan Statham confirmed the last 30 days filter triggers it reliably.

Watch: Blocks a Growth tier feature (dashboards builder). If customer is on Growth, this directly impacts tier value and adoption.

AI · claude-haiku-4-5-20251001 · 13 Oct 2026

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Updated 9 Oct 26

Prioritynormal

Statusclosed

Categorybug

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First response (min)283

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created · Megan Statham 22 Sep 2026 16:50
We've found a bug in the dashboard builder. When we try to add a filter for date range, it's giving us an error and won't let us save the dashboard. Can this be fixed?
public_reply · Olivia Grant 22 Sep 2026 21:33
Thanks for reporting that. Can you tell me which date range option you're trying to use? And does the error message show any text we can use to track this down?
public_reply · Megan Statham 24 Sep 2026 11:49
We're trying to filter by last 30 days, and the error just says 'Invalid parameter'. It happens every time.
status_change · Olivia Grant 1 Oct 2026 12:41
status_change · 5 Oct 2026 23:59

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