Who they are
Insight
Current to 14 Oct 26Finance Director and economic buyer at Thackwray Logistics. He signed the Growth deal, then moved to Enterprise, and judges each renewal on who uses the brain and what it saves. He has said he does not renew on autopilot.
Role: Finance Director and the CRM economic buyer. He is the finance gate on every commercial step, from the Growth proposal in 2025 to the Enterprise order form sent on 27 Mar 2026. He is not an admin and has no tickets.
Influence: He decides. Kelly Swainston and Josh Pearce speak for use, but Steven sets the test: usage and cost per order, with a saving he can take to the board.
Watch: At the 21 Aug 2026 QBR he said he will not add users until people return, and wants usage back up before the 4 Apr 2027 renewal. No pound saving has been given to him yet.
CRM records
| Organisation | Title | Role | |
|---|---|---|---|
| Thackwray Logistics | Finance Director | economic_buyer | steven.holroyd@thackwray.example |
Activity
- 9 Nov 2026callThackwray Logistics / BB-Demo – Check In
- 24 Sep 2026eventYour renewals, read by the brain
+40
- 31 Aug 2026email_threadInvitation: Your renewals, read by the brain
- 24 Aug 2026email_threadFollow-up from our quarterly review
- 21 Aug 2026callThackwray Logistics / BB-Demo – Qbr
- 14 Aug 2026email_threadScheduling your quarterly review
- 26 May 2026callThackwray Logistics / BB-Demo – Check In
- 27 Mar 2026email_threadOrder form for signature
- 23 Mar 2026callThackwray Logistics / BB-Demo – Check In
- 18 Mar 2026email_threadQuick check-in before the quarter ends
- 3 Mar 2026callThackwray Logistics / BB-Demo – Renewal
+2
- 23 Feb 2026email_threadGetting your renewal call in the diary
- 23 Feb 2026callThackwray Logistics / BB-Demo – Qbr
+2
- 12 Jan 2026callThackwray Logistics / BB-Demo – Renewal
+2
- 2 Jan 2026email_threadFinding a time to talk about the renewal
- 2 Jan 2026email_threadYour BB-Demo renewal and how the brain is being used
- 28 Aug 2025email_threadFollow-up from our QBR
+1
- 27 Aug 2025callThackwray Logistics / BB-Demo – Qbr
+1
- 19 Mar 2025email_threadOrder form for signature: Thackwray Growth
- 7 Mar 2025email_threadFollowing up on the Growth proposal
+1
- 5 Mar 2025callThackwray Logistics / BB-Demo – Negotiation
+1
- 28 Feb 2025email_threadA call on the terms
- 25 Feb 2025eventRevenue leaders roundtable
+24
- 19 Feb 2025email_threadInvitation: revenue leaders roundtable in London
- 14 Feb 2025email_threadProposal for Thackwray: next steps
- 13 Feb 2025callThackwray Logistics / BB-Demo – Proposal
- 6 Jan 2025email_threadFollowing up on our discovery call
- 3 Jan 2025callThackwray Logistics / BB-Demo – Discovery
- 26 Nov 2024eventRevenue leaders roundtable
+27
- 5 Nov 2024email_threadInvitation to our revenue leaders roundtable