Claire Ackroyd
Person
Harcastle Environmental · exec
Claire Ackroyd joined Harcastle Environmental in April 2026 and leads bringing Tolmere onto the brain. She backs the work and joins QBRs, but says she does not own the budget, so expansion needs someone else's sign-off.
Who they are
Insight
Current to 13 Oct 26Claire Ackroyd joined Harcastle Environmental in April 2026 and leads bringing Tolmere onto the brain. She backs the work and joins QBRs, but says she does not own the budget, so expansion needs someone else's sign-off.
Role: Integration Director at Harcastle Environmental, new since April 2026. CRM role is exec. Her platform user was created on 22 Apr 2026 and is not an admin. She is the main contact for Tolmere onboarding.
Influence: she shapes the Tolmere request and sizing, and attended the 18 Aug 2026 QBR with Nicola Brearley and Andrew Sugden. She has said more than once that she does not control the budget.
Watch: Tolmere seat numbers are still open, and she cannot size them until the team structure is agreed. She promised Marcus Bell early notice of any Tolmere system move that could stop a connector loading. The renewal date is 11 Apr 2027.
CRM records
| Organisation | Title | Role | |
|---|---|---|---|
| Harcastle Environmental | Integration Director | exec | claire.ackroyd@harcastle.example |
Activity
- 18 Aug 2026callHarcastle Environmental / BB-Demo – Qbr
+2 - 20 Jul 2026email_threadStockton office and the Teesside team
- 16 Jul 2026eventBB-Demo webinar
+38 - 22 Jun 2026email_threadInvitation: BB-Demo webinar on Thursday 16 July 2026
- 11 Jun 2026eventBB-Demo Customer Day London
+91 - 3 Jun 2026email_threadInvitation to BB-Demo Customer Day London
- 28 Apr 2026callHarcastle Environmental / BB-Demo – Kickoff
+2 - 21 Apr 2026email_threadKickoff conversation