Imran Hussain
Person
Harcastle Environmental · admin
Imran Hussain is Harcastle Environmental's Data and Systems Manager and platform admin. He runs connectors and data quality, tests before switching anything on, and is a heavy asker: 18% of questions over 12 months. He does not hold the budget.
Who they are
Insight
Current to 14 Oct 26Imran Hussain is Harcastle Environmental's Data and Systems Manager and platform admin. He runs connectors and data quality, tests before switching anything on, and is a heavy asker: 18% of questions over 12 months. He does not hold the budget.
Role: Data and Systems Manager in Wakefield, CRM role admin, platform user since 11 Apr 2025. He owns the routing, helpdesk and finance connectors and the duplicate record clean-up, and raises most tickets.
Influence: technical champion, not budget holder. Andrew Sugden, the CFO, is the person to convince on value, and Nicola Brearley fronts the business case. Imran shapes rollout pace and trust in the data.
Watch: he asked about connector headroom on Growth several times and the count is owed. He asked 18% of questions over 12 months and 13% over the last 90 days, so use leans on him. Only he understands how finance credits are coded.
CRM records
| Organisation | Title | Role | |
|---|---|---|---|
| Harcastle Environmental | Data and Systems Manager | admin | imran.hussain@harcastle.example |
Activity
- 7 Sep 2026ticketHelpdesk connector stopped syncing data
- 27 Aug 2026ticketNew users unable to access brain - access denied error
- 18 Jun 2026eventBB-Demo webinar
+26 - 3 Jun 2026email_threadFollow-up from the QBR and next steps
+1 - 2 Jun 2026email_threadMatching rule for duplicate customer records
- 2 Jun 2026callHarcastle Environmental / BB-Demo – Qbr+1
- 1 Jun 2026ticketTesting duplicate customer deduplication
- 26 May 2026ticketDuplicate customer records after Tolmere data load
- 26 May 2026eventRevenue leaders roundtable
+39 - 24 May 2026email_threadInvitation to the BB-Demo webinar on 18 Jun 2026
- 22 May 2026ticketDuplicate customer records, Tolmere integration follow-up
- 19 May 2026ticketDuplicate customer records after Tolmere data load
- 15 May 2026email_threadInvitation: Revenue leaders roundtable in London
- 28 Apr 2026callHarcastle Environmental / BB-Demo – Kickoff
+2 - 6 Mar 2026email_threadFollow-up from our QBR
- 5 Mar 2026callHarcastle Environmental / BB-Demo – Qbr
- 13 Jan 2026ticketHelpdesk connector stopped syncing
- 27 Nov 2025email_threadFollow-up from the QBR+1
- 26 Nov 2025callHarcastle Environmental / BB-Demo – Qbr+1
- 23 Sep 2025ticketDisplay issue with dashboard chart refresh
- 4 Sep 2025ticketDuplicate customer records in search results
- 3 Sep 2025email_threadFollow-up from the QBR
+2 - 2 Sep 2025callHarcastle Environmental / BB-Demo – Qbr+2
- 2 Jun 2025callHarcastle Environmental / BB-Demo – Training
- 2 Jun 2025callHarcastle Environmental / BB-Demo – Training
- 27 May 2025callHarcastle Environmental / BB-Demo – Onboarding
- 22 May 2025ticketAccount managers locked out: permission denied errors
- 21 May 2025callHarcastle Environmental / BB-Demo – Onboarding
- 16 May 2025email_threadOnboarding session: connector walkthrough
- 16 May 2025email_threadOnboarding: connector checks and follow-up session
- 14 May 2025callHarcastle Environmental / BB-Demo – Onboarding
- 12 May 2025ticketHow do I set up filtering by depot in dashboards?
- 9 May 2025email_threadNext onboarding session and what to prepare
- 6 May 2025callHarcastle Environmental / BB-Demo – Onboarding
- 1 May 2025email_threadOnboarding sessions: getting a date in the diary
- 1 May 2025callHarcastle Environmental / BB-Demo – Onboarding
- 24 Apr 2025email_threadConnector testing session: arranging the next onboarding slot
- 24 Apr 2025callHarcastle Environmental / BB-Demo – Onboarding
- 14 Apr 2025email_threadOnboarding sessions: getting a time in the diary
- 28 Jan 2025email_threadFollow-up from the demo on your own data
+1 - 27 Jan 2025callHarcastle Environmental / BB-Demo – Demo+1