Kilcolgan Payments
What the paper says
Document roll-up
Current to 14 Oct 26Kilcolgan Payments is on Starter under an executed order form at £22k, annual in advance, for 29 Aug 2026 to 28 Aug 2027. The first term at £19k after a 5% discount has ended. The proposals conflict with the executed MSA on renewal, and the 2026 order form has blank signature lines.
Executed: the order form filed 10 Aug 2026 governs now. It covers Company Brain Starter at £22k total contract value, annual in advance, from 29 Aug 2026 to 28 Aug 2027, at the v2 Starter list with no discount shown.
Executed: the first term ran 29 Aug 2025 to 28 Aug 2026 under the order form, MSA and DPA of 15 Aug 2025. It was priced at £20k less 5%, £19k, plus £6,000 implementation, and has ended.
Open items: the proposals of 9 Jul 2025 and 14 Jul 2025 and the draft MSA of 30 Jul 2025 were superseded by the executed paper of 15 Aug 2025. The onboarding plan approved 6 Sep 2025 sets 15 licensed users but does not show that go-live happened.
Contradictions: both proposals say the subscription renews on anniversary unless either party gives 90 days' notice. The executed MSA of 15 Aug 2025 says renewal is by mutual agreement or 90 days' notice of non-renewal, with no automatic extension.
Commitments: the current order form commits 99.5% availability, a P1 first response in 4 business hours, a 5% service credit for availability shortfalls and refresh by 07:00 customer local time. Billing is annual in advance, 30 days net from invoice.
Commitments: the executed DPA keeps all personal data in the European Union, with sub-processors only by prior written consent. It runs for the Services Agreement plus 12 months.
Gaps: the 2026 order form is filed 10 Aug 2026 but carries an execution date of 28 Aug 2026, and its signature lines are blank. Signatory names are also blank on the executed documents of 15 Aug 2025.
Gaps: the 2026 order form states no renewal mechanism beyond its expiry date. It does not show whether the MSA's 90-day termination for convenience still applies. All eight documents were read.
Executed terms
Current to 9 Oct 26- BillingAnnual, in advance; 30 days net from invoiceAnnual, in advance; 30 days net from invoice · Source: doc_178_008
- End2027-08-28Source: doc_178_008
- Price£22,000 total contract value, 12 months£22,000 total contract value, 12 months · Source: doc_178_008
- Service levels["Availability 99.5%", "P1 first response 4 business hours", "Service credit 5% of monthly fee for availability shortfalls", "Data refresh complete by 07:00 customer local time on business days"]["Availability 99.5%", "P1 first response 4 business hours", "Service credit 5% of monthly fee for availability shortfalls", "Data refresh complete by 07:00 customer local time on business days"] · Source: doc_178_008
- Start2026-08-29Source: doc_178_008
- Term months12Source: doc_178_008
Documents
Updated 9 Oct 26- commercial
- delivery
- presales
Folders and documents as a list
- Contracts (5)
- Draft Starter master services agreement draft · contract · 30 Jul 2025
- Executed Starter master services agreement executed · contract · 15 Aug 2025
- Executed data processing agreement executed · dpa · 15 Aug 2025
- Starter tier order form executed · order form · 15 Aug 2025
- Starter subscription order form executed · order form · 10 Aug 2026
- Onboarding (1)
- Starter onboarding plan issued · onboarding plan · 6 Sep 2025
- Proposals (2)
- Starter tier draft proposal draft · proposal · 9 Jul 2025
- Starter tier implementation proposal issued · proposal · 14 Jul 2025
Contradictions
Current to 9 Oct 26| Document | Against | What differs |
|---|---|---|
| Kilcolgan Payments - Proposal | Kilcolgan Payments - Master Services Agreement (signed) | The proposal of 14 Jul 2025 says the subscription renews on anniversary unless 90 days' notice is given. The executed MSA says renewal is by mutual agreement or 90 days' notice of non-renewal. |
| Kilcolgan Payments - Proposal v1 | Kilcolgan Payments - Master Services Agreement (signed) | The draft proposal of 9 Jul 2025 says the subscription renews on anniversary unless 90 days' notice is given. The executed MSA states no automatic renewal. |