How they work
Insight
Current to 14 Oct 26Connor Webb was a Support Engineer in London from 28 Oct 2024 to 27 Feb 2026. He was assigned 98 tickets across many accounts, most often Merriott Lyle Distribution and Pentreath Cold Chain. His accounts need a successor.
Role: Connor was a Support Engineer in the support department, reporting to Dominic Hale. He left BB-Demo on 27 Feb 2026.
Book: He was assigned 98 tickets and 9 email threads, with no calls attended. Merriott Lyle Distribution (10 activities) and Pentreath Cold Chain (9) were the largest.
Evidence: His reads cover connector authentication failures, duplicate records, search quality and how-to questions. He often found root causes from logs and walked customers through fixes.
Now: Open items remain on several accounts, including the CRM connector at Merriott Lyle Distribution and the invoice charge query at Kesselfeld Software's neighbouring record set. The evidence does not show who has taken these over.
On record
Updated 9 Oct 26Calls
Time off
| From | To | Type | Days | Status |
|---|---|---|---|---|
| 4 Feb 2026 | 4 Feb 2026 | holiday | 1 | taken |
| 16 Jan 2026 | 16 Jan 2026 | holiday | 1 | taken |
| 2 Jan 2026 | 2 Jan 2026 | holiday | 1 | taken |
| 10 Dec 2025 | 12 Dec 2025 | holiday | 3 | taken |
| 17 Oct 2025 | 23 Oct 2025 | holiday | 5 | taken |
| 10 Oct 2025 | 13 Oct 2025 | holiday | 2 | taken |
| 4 Aug 2025 | 15 Aug 2025 | holiday | 10 | taken |
| 30 Jun 2025 | 30 Jun 2025 | sick | 1 | taken |
| 31 Mar 2025 | 1 Apr 2025 | holiday | 2 | taken |
| 26 Mar 2025 | 27 Mar 2025 | holiday | 2 | taken |
| 11 Dec 2024 | 13 Dec 2024 | holiday | 3 | taken |
| 10 Dec 2024 | 10 Dec 2024 | holiday | 1 | taken |
| 12 Nov 2024 | 13 Nov 2024 | sick | 2 | taken |
| 6 Nov 2024 | 6 Nov 2024 | sick | 1 | taken |