Subscription renewal, Oosterdijk Logistiek
Email thread Oosterdijk Logistiek · renewal
Marcus Bell asked CFO Jeroen Coenen on 29 Sep 2026 for a thirty-minute call before the Growth tier renews at the end of December, citing usage growth and possible expansion. There is no customer response in the thread.
What was said
What this says
Current to 13 Oct 26Marcus Bell asked CFO Jeroen Coenen on 29 Sep 2026 for a thirty-minute call before the Growth tier renews at the end of December, citing usage growth and possible expansion. There is no customer response in the thread.
Ask: Marcus Bell, Customer Success Manager, offers Jeroen Coenen a thirty-minute usage review ahead of the Growth tier renewal. He also floats expansion through more users or additional connectors.
Customer view: there is no customer response in the thread, so the evidence does not show Jeroen's position on renewal, price or expansion.
Next: the call is not yet booked. Price is not raised in the email, and a customer still on v1 terms would move to the v2 list at this renewal.
The thread
Updated 9 Oct 26Messages
Marcus Bell 29 Sep 2026 16:02Hi Jeroen, I wanted to reach out about your Growth tier subscription which is set to renew at the end of December. Your team has been doing great with the brain. I've pulled the numbers and you've gone from around four active users in February to nearly ten now, and you've really built out your dashboards. As we head into the renewal conversation, I'd be happy to jump on a call to review your usage, chat about what's working well and explore whether you'd like to expand. More users, additional connectors, or anything else that would help. Shall we book thirty minutes sometime in the next few weeks? Thanks, Marcus