Veldmaat renewal notice

Email thread

Elena Novak gave notice that the Growth subscription ends on 4 Jan 2027 and that the renewal is set up at £50k against £45k today. Joost Verbeek wants the basis for the new amount in writing before any call.

made from

What was said

What this says

Current to 13 Oct 26

Elena Novak gave notice that the Growth subscription ends on 4 Jan 2027 and that the renewal is set up at £50k against £45k today. Joost Verbeek wants the basis for the new amount in writing before any call.

Ask: Elena opened the renewal, with Tom Ashdown owning commercial terms and Elena covering adoption.

Customer view: Joost points to the signed order form and asks for what the new amount includes. He will take it to the finance controller and will not discuss the number on a call first.

Next: the £50k is BB-Demo's renewal record, not agreed paper, and the thread does not state its basis. A written explanation is the open item, owned by Tom, and the target close is 14 Dec 2026.

AI · claude-sonnet-5-5 · 13 Oct 2026

AImade from

The thread

Updated 9 Oct 26

Typerenewal

Messages2

First message2026-10-06

Last message2026-10-08

Emailmade from

Messages

Elena Novak 6 Oct 2026 14:39
to Joost Verbeek
Dear Joost, I am writing, with Tom in copy, to give formal notice that the Growth subscription for Veldmaat Payments ends on 4 Jan 2027, and to open the renewal conversation. To confirm where things stand: 1. Your contracted annual amount today is £45,000, with 40 licensed users. 2. The renewal is currently set up in our records at £50,000 for the Growth tier, with a target close of 14 Dec 2026. 3. Tom owns the commercial terms and I will cover adoption and the review of how the brain has been used this year. Could you let us know whether you would like to meet on this before the quarterly review? I will make sure that anything we discuss is sent to you in writing. Kind regards, Elena
Joost Verbeek 8 Oct 2026 08:58
to Elena Novak
Elena, Thank you for the notice. I see the renewal at £50,000 against £45,000 today. What was agreed was the order form we signed, so I need to understand the difference in writing before I take it to our finance controller. Please send me the basis for the new amount and what is included in it. I will not discuss the number on a call first. Met vriendelijke groet, Joost

Emailmade from

BB-Demo is a fictional company; every organisation and person here is invented. B-Brain is the tool. Built by site/build_site.py from the site tree, data as of Fri 9 Oct 2026. Help & Support

Help & Support

Open as a page

Help & Support

B-Brain is one place to read everything the company knows about its customers: the CRM, calls, emails, support tickets, product usage, invoices, documents, news and HR. Every page is built from those systems and the data is current to Fri 9 Oct 2026.

How to use the site

Summary is the landing page: what happened this week, the calls just held and the calls coming up, the risks and the renewals due.
Organisations lists every customer. Open one to see its key facts, the AI assessment and next step, platform usage, the ARR journey, deals, documents, contacts and activity, and the lineage of every block.
Conversations, Commercial, People, News and Documents cut the same data by topic. System explains how the brain is built and where each figure comes from.
Every card ends with a small made from link: it opens the lineage explorer focused on that card, so you can walk from the figure down to the raw rows it came from.
Use the sun and moon button at the top right to choose dark or light. Choose your device's own mode again to go back to following the device.

How to ask

Press Ask Brain in the header. Type a question, or pick one of the examples.

Search the brain finds the organisations, people, calls, emails, tickets, documents and news that match your words, with links to their pages.
Ask Claude copies your question and opens the B-Brain Claude Project, where Claude answers from the same data using the B-Brain tools and cites the pages it used.

The site itself does not call an AI model; answers in Claude come from the same figures you see here.

What the data covers

Data	Records
Organisations	225
People at customers	862
BB-Demo staff	58
Calls	1,995
Email threads	3,013
Support tickets	1,159
Documents	1,218
Deals	315
Invoices	285
Events	49
News items	119

Data as of Fri 9 Oct 2026. Text marked AI was written by the brain from the records listed in its made-from link; an AI output that cannot cite its evidence is refused and the previous text kept. Where two systems disagree (for example a contract and the CRM), the key facts show both values and mark the difference.

BB-Demo is a fictional company: every organisation, person and figure here is invented for this demonstration. B-Brain is the tool that reads its data.

Who to contact

Email support@b-brain.example or talk to your B-Brain account team. Tell us the page address and what looked wrong; a screenshot helps.

Help