Wiesenthal Software - Proposal v1
Documentdraft Wiesenthal Software · proposal · draft · 2026-09-28
Draft proposal from Matteo Ricci for the Starter tier: implementation £6,000 plus a year one subscription of £22k, £28k in total for the first year. One year commitment, 30-day notice at each renewal. No availability or P1 response time is stated.
What it says
What this says
Current to 13 Oct 26Draft proposal from Matteo Ricci for the Starter tier: implementation £6,000 plus a year one subscription of £22k, £28k in total for the first year. One year commitment, 30-day notice at each renewal. No availability or P1 response time is stated.
What it is: an unsigned draft proposal, created and modified on 2026-09-28, offering Starter to one customer success team inside Wiesenthal Software's own Snowflake account. It is an open item, not a contract.
Commits: the text states "You commit for one year; first payment on signature. Thirty-day notice to cancel at each renewal." Implementation is "four weeks", and the table gives £6,000 implementation, £22k subscription and £28k total.
Unusual: the £22k matches the v2 Starter list price, so no discount is shown. The proposal gives no connector go-live date and no service levels, so standard Starter terms would apply unless an order form says otherwise.
Not settled: no signatory, no start date and no order form yet. The evidence does not show whether Wiesenthal Software has responded.
As found in this document
Current to 9 Oct 26- Price£28,000Source: object_read:doc_192_001
- Implementation fee£6,000Source: object_read:doc_192_001
- Year one annual subscription£22,000Source: object_read:doc_192_001
- Total first year£28,000Source: object_read:doc_192_001
- TermYou commit for one yearSource: object_read:doc_192_001
- Billingfirst payment on signatureSource: object_read:doc_192_001
- NoticeThirty-day notice to cancel at each renewalThirty-day notice to cancel at each renewal · Source: object_read:doc_192_001
- Implementation durationImplementation takes four weeksSource: object_read:doc_192_001
The document
Body
Wiesenthal Software, Proposal v1
Draft
Overview
Wiesenthal Software provides fleet-maintenance software for municipal utilities and bus operators. Your customer success team manages data across multiple systems today, making it challenging to respond quickly to customer needs and identify opportunities for expansion.
The company brain for your team
BB-Demo's Starter tier creates a unified data layer for your customer success team, built and operated inside your own Snowflake account. Your team will search and analyse customer interactions in seconds, without manual exports or time-consuming report building.
What you get with Starter
- One customer success team
- Up to 15 users
- Four data connectors (such as CRM, support tickets, email, call recordings)
- Search, pages and conversational chat
- Regular check-in meetings with BB-Demo every six months
Commercial terms
| Item | Amount |
|---|---|
| Implementation | £6,000 |
| Year one annual subscription | £22k |
| Total first year | £28k |
You commit for one year; first payment on signature. Thirty-day notice to cancel at each renewal.
Read the whole document (1,409 characters)
Implementation takes four weeks; your data layer goes live shortly after.
Next steps
We'll send you the order form. You may want a brief conversation with your IT team about data governance and access controls; we can help with that.
Best regards, Matteo
Unusual terms
Current to 9 Oct 26- first payment on signature
- thirty-day cancellation notice at each renewal