Brazos Point Physical Therapy - Proposal
Documentfinal Brazos Point Physical Therapy · proposal · final · 2026-10-06
Proposal dated 6 Oct 2026 for Growth tier at £50k per year plus £12k one-off implementation. It quotes availability 99.5% and P1 first response within 1 business hour. It is a proposal, not an executed order form.
What it says
What this says
Current to 13 Oct 26Proposal dated 6 Oct 2026 for Growth tier at £50k per year plus £12k one-off implementation. It quotes availability 99.5% and P1 first response within 1 business hour. It is a proposal, not an executed order form.
What it is: a proposal prepared by Jordan Pike, Account Executive, for Growth tier access. Stored status is final, but the text asks the customer to "Sign the order form under our MSA", so it is an open item until an executed order form exists.
Commits: Growth subscription "£50k" annually, implementation £12k one-off, first-year total £62k. Service terms are 99.5% availability, P1 first response within 1 business hour and a 5% service credit for availability breaches.
Unusual: the nightly refresh is stated as "complete by 07:00 UK local time", where the standard is customer local time. The 5% credit is below the 10% standard for Growth.
Not settled: no signature, start or end date. Year 2 pricing is "subject to standard 30-day renewal notice and price adjustment at renewal" without a figure for the adjustment.
As found in this document
Current to 9 Oct 26- Price£50,000Source: object_read:doc_190_003
- Growth tier subscription£50,000 (annual)Source: object_read:doc_190_003
- Implementation£12,000 (one-off), 8 weeksSource: object_read:doc_190_003
- Total first-year investment£62,000Source: object_read:doc_190_003
- Year 2 onwards£50,000 annually (subject to standard 30-day renewal notice and price adjustment at renewal)£50,000 annually (subject to standard 30-day renewal notice and price adjustment at renewal) · Source: object_read:doc_190_003
- Availability SLA99.5%Source: object_read:doc_190_003
- P1 supportfirst response within 1 business hourfirst response within 1 business hour · Source: object_read:doc_190_003
- Nightly data refreshcomplete by 07:00 UK local time on business dayscomplete by 07:00 UK local time on business days · Source: object_read:doc_190_003
- Service credit5% of monthly fee for availability breaches5% of monthly fee for availability breaches · Source: object_read:doc_190_003
- Go-live targetLate NovemberSource: object_read:doc_190_003
The document
Body
Brazos Point Physical Therapy - Proposal
Status: Final Prepared by: Jordan Pike, Account Executive Date: 6 Oct 2026
Executive Summary
Brazos Point Physical Therapy is moving forward with Growth tier access to the company brain to help its referral-relations team access patient referral trends, referrer performance, and other business data without manual reconciliation across systems.
Solution: Growth Tier
What you get:
- Up to 40 users across your referral and operations teams
- Access to eight data connectors (CRM, scheduling, billing, customer communications and related systems)
- Dashboards builder: your teams create their own reports and dashboards
- Chat and natural-language search: ask the brain questions in plain English
- Quarterly business reviews with our success team
Implementation timeline: 8 weeks Go-live target: Late November 2026
Your data lives in your own Snowflake account at all times. We build the brain inside it. You control access, data governance and retention.
Pricing
Read the whole document (2,012 characters)
| Item | Amount |
|---|---|
| Growth tier subscription (annual) | £50k |
| Implementation (one-off) | £12k |
| Total first-year investment | £62k |
Year 2 onwards: £50k annually (subject to standard 30-day renewal notice and price adjustment at renewal).
Support and Service Levels
Growth tier includes:
- Availability SLA: 99.5%
- P1 support: first response within 1 business hour
- Nightly data refresh (complete by 07:00 UK local time on business days)
- Quarterly QBRs with the BB-Demo success team
- Service credit: 5% of monthly fee for availability breaches
Premium support (named engineer, 07:00–20:00 UK) is available as an add-on at renewal.
Next Steps
- Review with your finance and IT teams
- Confirm the eight data connectors and sources
- Confirm implementation kickoff date and team members
- Sign the order form under our MSA to go live by late November
Looking forward to working together.
Unusual terms
Current to 9 Oct 26- Refresh deadline stated in UK local time
- 5% service credit, below the 10% Growth standard
- Year 2 price adjustment at renewal, unquantified