What it says
What this says
Current to 13 Oct 26Draft MSA v2 for the Starter subscription: 99.5% availability, P1 first response 4 business hours, £22k a year plus £6,000 implementation, £28k total contract value. Term 6 Mar 2026 to 5 Mar 2027. Marked draft; no signature shown.
What it is: a draft Master Services Agreement between BB-Demo Limited and Leiekant Accountants for the Starter subscription, stored as version 2. It states "This document is a draft and subject to change."
Commits: availability of 99.5%, P1 first response of 4 business hours, and a service credit of "5% of one month's fee per month of breach" on an availability basis. Fees are £22k a year in advance and £6,000 implementation, with invoices due within 30 days.
Unusual: the subscription price of £22k is the v2 list price, so the draft sits at the current list with no discount shown. Non-renewal needs 90 days' written notice.
Not settled: the text shows no signatory, no signing date and no connector delivery commitment. An executed order form, if one exists, would override this draft; the document does not say whether it was ever signed.
As found in this document
Current to 9 Oct 26- Date end5 Mar 2027Source: object_read:doc_180_003
- Date start6 Mar 2026Source: object_read:doc_180_003
- Price£22,000Source: object_read:doc_180_003
- Availability99.5%Source: object_read:doc_180_003
- P1 first response4 business hoursSource: object_read:doc_180_003
- Service credit basisAvailabilitySource: object_read:doc_180_003
- Service credit5% of one month's fee per month of breach5% of one month's fee per month of breach · Source: object_read:doc_180_003
- Annual subscription fee£22,000, payable in advance at the start of the subscription period and on each anniversary£22,000, payable in advance at the start of the subscription period and on each anniversary · Source: object_read:doc_180_003
- Implementation fee£6,000, payable upon execution of this Agreement£6,000, payable upon execution of this Agreement · Source: object_read:doc_180_003
- Total Contract Value£28,000Source: object_read:doc_180_003
- Payment termsAll invoices are due within 30 days of receiptAll invoices are due within 30 days of receipt · Source: object_read:doc_180_003
- BillingThe subscription is billed annuallyThe subscription is billed annually · Source: object_read:doc_180_003
- Non-renewal notice90 days' written noticeSource: object_read:doc_180_003
The document
Body
Leiekant Accountants - Master Services Agreement v2
Draft
1. Parties
This Agreement is between:
- BB-Demo Limited ("Provider"), a company registered in England
- Leiekant Accountants ("Customer"), a company registered in Belgium
2. Services
The Provider shall deliver the Company Brain – Starter subscription service, enabling the Customer's teams to query and analyse data integrated from the Customer's business systems.
2.1 Scope
The service includes:
- Access for one team
- Support for up to 15 users
- Up to 4 connected data sources
- Core features: pages, chat and search
- Scheduled six-monthly check-ins
2.2 Service Levels
| Metric | Commitment |
|---|---|
| Availability | 99.5% |
| P1 first response | 4 business hours |
| Service credit basis | Availability |
| Service credit | 5% of one month's fee per month of breach |
3. Term
- Start Date: 6 March 2026
- End Date: 5 March 2027
4. Pricing and Billing
Read the whole document (2,236 characters)
| Description | Quantity | Unit Price | Net Amount |
|---|---|---|---|
| Company Brain – Starter | 1 | £22k | £22k |
| Implementation – Starter (4 weeks, up to 4 connectors) | 1 | £6,000 | £6,000 |
| Total Contract Value | £28k |
4.1 Subscription Fees
The annual subscription fee is £22k, payable in advance at the start of the subscription period and on each anniversary.
4.2 Implementation Fees
The one-off implementation fee is £6,000, payable upon execution of this Agreement.
4.3 Payment Terms
All invoices are due within 30 days of receipt.
4.4 Billing
The subscription is billed annually.
5. Confidentiality
Each party shall keep the other's confidential information secure and shall not disclose it without prior written consent.
6. Termination
This Agreement shall continue for the stated term unless either party gives 90 days' written notice of non-renewal.
7. Limitation of Liability
Neither party shall be liable for indirect or consequential damages arising from this Agreement.
8. Governing Law
This Agreement shall be governed by the laws of England and Wales.
Version 2, Draft
This document is a draft and subject to change. Final execution requires agreement on all terms.
Unusual terms
Current to 9 Oct 26- Draft status, not executed
- 90 days' written notice of non-renewal
- Belgian customer under English law