Llano Crossing Software - Onboarding Plan
Documentfinal Llano Crossing Software · onboarding_plan · final · 2026-06-28
Onboarding plan for Llano Crossing Software's Starter tier, owned by Hamza Akhtar. Contract period runs Thu 25 Jun 2026 to 24 Jun 2027 with 15 users and 4 connectors. Go-live is targeted four weeks from kick-off.
What it says
What this says
Current to 13 Oct 26Onboarding plan for Llano Crossing Software's Starter tier, owned by Hamza Akhtar. Contract period runs Thu 25 Jun 2026 to 24 Jun 2027 with 15 users and 4 connectors. Go-live is targeted four weeks from kick-off.
What it is: a customer-facing onboarding plan, stored as final, for the Starter tier. It sets two phases over four weeks, with Hamza Akhtar as owner of both.
Commits: "Connectors live and first records indexed by end of week two" and "Go-live signoff by end of week four". Success criteria say "All four connectors live and connected within 15 business days".
Unusual: the plan says four connectors are live within 15 business days, while the phase milestone is week two. Both are stated, so the timing is not fully consistent.
Not settled: the document gives no price, no service levels and no kick-off date. It is not an order form, so contracted terms must come from the executed paper. The first check-in is set for six months after go-live.
As found in this document
Current to 9 Oct 26- Date end24 Jun 2027Source: object_read:doc_175_007
- Date start25 Jun 2026Source: object_read:doc_175_007
- Go-live targetfour weeks from kick-offSource: object_read:doc_175_007
- Phase 1 milestoneConnectors live and first records indexed by end of week two.Connectors live and first records indexed by end of week two. · Source: object_read:doc_175_007
- Phase 2 milestoneGo-live signoff by end of week four.Go-live signoff by end of week four. · Source: object_read:doc_175_007
- Connector success criterionAll four connectors live and connected within 15 business daysAll four connectors live and connected within 15 business days · Source: object_read:doc_175_007
- First check-insix months after go-liveSource: object_read:doc_175_007
The document
Body
Llano Crossing Software - Onboarding Plan
Overview
Welcome to the Company Brain. This plan sets out the implementation timeline and milestones for your Starter tier over the next four weeks.
Service Details
- Tier: Starter
- Contract period: Thursday 25 Jun 2026 to 24 Jun 2027
- Users: 15
- Connectors: 4 (included)
- Go-live target: four weeks from kick-off
Phase 1: Setup and Discovery (Weeks 1–2)
What we do
- Review your team's workflows and the systems you want to connect
- Set up your Snowflake account and network connectivity
- Configure your first connectors (we recommend up to two in week one)
What you do
- Assign a technical contact for data and security questions
- Test network and API access to your core systems
- Review and approve data schema mapping for each connector
Owner: Hamza Akhtar (Implementation Consultant, BB-Demo)
Milestone: Connectors live and first records indexed by end of week two.
Phase 2: Brain Tuning and User Training (Weeks 3–4)
What we do
- Review indexed data; adjust connectors if needed
- Run your customer success team through a guided demo
- Ensure the brain answers your most common questions
Read the whole document (1,977 characters)
What you do
- Test the chat, pages and search features with real questions
- Confirm your users can log in and navigate the interface
- Flag any data freshness issues
Owner: Hamza Akhtar (Implementation Consultant, BB-Demo)
Milestone: Go-live signoff by end of week four.
Success Criteria
- All four connectors live and connected within 15 business days
- Your team trained and able to run independent queries
- No open critical issues before go-live
Support and Next Steps
Your first check-in is scheduled for six months after go-live. In the meantime, reach out to Hamza with any questions.
Contacts
- Implementation: Hamza Akhtar, hamza.akhtar@bb-demo.example
- Account Management: Hollie Grieve (Customer Success Manager)
Unusual terms
Current to 9 Oct 26- Connectors live in week two, but success criterion allows 15 business days