What it says
What this says
Current to 13 Oct 26Executed order form dated 18 Nov 2025 for the Growth tier at £42k a year after a 5% first-term discount, plus a £12k implementation. Availability 99.5%, P1 first response 1 business hour. Term runs 2 Dec 2025 to 1 Dec 2026.
What it is: an executed order form under the MSA between BB-Demo and Carnmoor Fleet Leasing, signed by Sophie Ling and an unnamed authorised signatory on 18 Nov 2025. It prevails over any earlier draft, proposal or quotation.
Commits: Growth subscription at £42k annual, in advance, payment 30 days from invoice, total contract value £54k. Service levels are availability 99.5% and P1 first response of 1 business hour.
Unusual: "The discount of 5% applies to the first subscription term only." At renewal the price is the list price then in force. Service credit is "Availability only"; data freshness is not credited.
Not settled: the customer signatory is not named, and the connector live-by dates sit in the implementation plan, not here. The text states no auto-renewal or notice period beyond a reference to the MSA.
As found in this document
Current to 9 Oct 26- Date end1 Dec 2026Source: object_read:doc_151_007
- Date renewal1 Dec 2026Source: object_read:doc_151_007
- Date signed18 Nov 2025Source: object_read:doc_151_007
- Date start2 Dec 2025Source: object_read:doc_151_007
- Price£41,800Source: object_read:doc_151_007
- Subscription price£41,800Source: object_read:doc_151_007
- Implementation fee£12,000Source: object_read:doc_151_007
- Total contract value£53,800Source: object_read:doc_151_007
- Billing frequencyannual, in advanceSource: object_read:doc_151_007
- Payment terms30 days from the date of invoiceSource: object_read:doc_151_007
- Availability99.5%Source: object_read:doc_151_007
- P1 first response1 business hourSource: object_read:doc_151_007
- Nightly refreshComplete by 07:00 customer local time on business daysComplete by 07:00 customer local time on business days · Source: object_read:doc_151_007
- Service credit10% of one month's fee for a month in which the availability commitment is missed10% of one month's fee for a month in which the availability commitment is missed · Source: object_read:doc_151_007
- Credit basisAvailability onlySource: object_read:doc_151_007
The document
Body
Carnmoor Fleet Leasing - Order Form (signed)
Status: Executed Version: 1 Order form date: 18 Nov 2025
This order form is made under the Master Services Agreement between BB-Demo and Carnmoor Fleet Leasing. It records the subscription and implementation Carnmoor Fleet Leasing has bought and the commercial terms that apply. Where this executed order form differs from any earlier draft, proposal or quotation, this order form prevails.
Parties
| Supplier | Customer | |
|---|---|---|
| Organisation | BB-Demo | Carnmoor Fleet Leasing |
| Location | London | Milton Keynes |
| Commercial owner | Sophie Ling, Account Executive | Authorised signatory of Carnmoor Fleet Leasing |
| Customer success manager | Amara Obi | Not applicable |
Purpose
Carnmoor Fleet Leasing is a contract-hire and fleet-management company. It will use the company brain, built and run inside its own Snowflake account, so that corporate account managers, the driver service desk and remarketing can see each client's fleet, queries and invoices together.
Order lines
Read the whole document (3,774 characters)
| SKU | Description | Qty | Unit price | Discount | Net | Recurring |
|---|---|---|---|---|---|---|
| SUB-GROWTH | Company Brain – Growth | 1 | £44k | 5% | £42k | Yes, annual |
| IMP-GROWTH | Implementation, Growth (eight weeks, up to eight connectors) | 1 | £12k | 0% | £12k | No, one-off |
Commercial summary
| Item | Amount |
|---|---|
| Annual recurring subscription (Growth, after discount) | £42k |
| One-off implementation fee | £12k |
| Total contract value | £54k |
The discount of 5% applies to the first subscription term only. At renewal the subscription is priced at the list price then in force, unless the parties agree otherwise in writing.
Term
- Start date: 2 Dec 2025
- End date: 1 Dec 2026
- The initial term runs for one year from the start date. Renewal is handled by BB-Demo's customer success team, which will give notice ahead of the end date as set out in the MSA.
Tier and scope
The subscription is the Growth tier of the company brain. It covers several teams within Carnmoor Fleet Leasing, with the Growth user and connector allowances, the pages, chat and search features, the dashboards builder and quarterly business reviews. Connectors named in the implementation line are subject to the live-by commitments agreed in the implementation plan.
Billing and payment
- Billing frequency: annual, in advance.
- Payment terms: 30 days from the date of invoice.
- The implementation fee is invoiced once, as a fixed fee, and is not part of the annual recurring amount.
- All amounts are in pounds sterling and exclude VAT.
Service levels
| Measure | Commitment |
|---|---|
| Availability | 99.5% |
| P1 first response | 1 business hour |
| Nightly refresh | Complete by 07:00 customer local time on business days |
| Service credit | 10% of one month's fee for a month in which the availability commitment is missed |
| Credit basis | Availability only |
Service credits under this order form are calculated on availability. Data freshness is monitored and supported but is not a credited measure on this tier.
General
- This order form, together with the MSA, is the entire agreement for the services listed above.
- Any change to the lines, term or service levels must be made in writing and signed by both parties.
- Additional users, connectors or add-ons may be ordered at any time by a further order form.
Signatures
Signed for and on behalf of BB-Demo
- Name: Sophie Ling
- Title: Account Executive
- Date: 18 Nov 2025
Signed for and on behalf of Carnmoor Fleet Leasing
- Name: Authorised signatory
- Title: Authorised signatory of Carnmoor Fleet Leasing
- Date: 18 Nov 2025
Unusual terms
Current to 9 Oct 26- 5% discount, first term only
- renewal at list price then in force
- service credit on availability only