What it says
What this says
Current to 11 Oct 26Executed order form for the Starter tier, 22 Jun 2024 to 21 Jun 2025, at £20k per year billed annually in advance. Availability 99.5%, P1 first response 4 business hours. The customer signature block shows only 'Authorised Representative'.
What it is: an executed order form between BB-Demo Limited and Garrow Lusk for Company Brain Starter, up to 15 users and 4 external data connectors. Total contract value is £20k, dated 10 Jun 2024.
Commits: availability of 99.5% uptime per calendar month, P1 first response of 4 business hours, and data refresh complete by 07:00 customer local time on business days. The service credit is 5% of one month's subscription fee for each month availability falls below the committed level.
Unusual: nothing departs from the standard Starter terms. The price matches the v1 list and shows no discount.
Not settled: the term ended 21 Jun 2025 and the text states no renewal, auto-renewal or notice period. The customer signatory is not named, and the document says nothing about the position after the end date.
As found in this document
Current to 9 Oct 26- Date end21 Jun 2025Source: object_read:doc_093_008
- Date signed10 Jun 2024Source: object_read:doc_093_008
- Date start22 Jun 2024Source: object_read:doc_093_008
- Price£19,500Source: object_read:doc_093_008
- Availability99.5% uptime per calendar monthSource: object_read:doc_093_008
- P1 incident first response4 business hoursSource: object_read:doc_093_008
- Data refreshcomplete by 07:00 customer local time on business dayscomplete by 07:00 customer local time on business days · Source: object_read:doc_093_008
- Service credit5% of one month's subscription fee for each month availability falls below the committed level5% of one month's subscription fee for each month availability falls below the committed level · Source: object_read:doc_093_008
- Price£19,500Source: object_read:doc_093_008
- Payment termswithin 30 days of invoice dateSource: object_read:doc_093_008
- Billingannual in advanceSource: object_read:doc_093_008
- Licenceup to 15 users and 4 external data connectorsup to 15 users and 4 external data connectors · Source: object_read:doc_093_008
The document
Body
Garrow Lusk - Order Form (signed)
Parties
Seller: BB-Demo Limited Buyer: Garrow Lusk
Service description
Company Brain – Starter: a cloud-based analytics platform providing unified access to customer records, transaction data, placement history and communications. Licensed for up to 15 users and 4 external data connectors.
Term
- Subscription start: 22 Jun 2024
- Subscription end: 21 Jun 2025
Pricing and payment
| Line item | Unit price | Qty | Discount | Net amount |
|---|---|---|---|---|
| Company Brain – Starter | £20k | 1 | , | £20k |
Total contract value: £20k
- Annual recurring revenue: £20k
- Payment terms: within 30 days of invoice date
- Billing: annual in advance
Service levels
- Availability: 99.5% uptime per calendar month
- P1 incident first response: 4 business hours
- Data refresh: complete by 07:00 customer local time on business days
- Service credit: 5% of one month's subscription fee for each month availability falls below the committed level
Signature
By signing below, both parties agree to the terms above.
On behalf of BB-Demo Limited:
Read the whole document (1,305 characters)
Nell Ashcombe Chief Executive Officer and Co-founder
On behalf of Garrow Lusk:
Authorised Representative
Date: 10 Jun 2024